Senior Director of Human Resources

Description

YMCA CULTURE:

Our mission and core values are brought to life by our culture. At the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: We are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: We believe in you and your potential to become a catalyst in the world. We are nurturing: We support you in your journey to develop your full potential. We are determined: Above all else, we are on a relentless quest to make our community stronger, beginning with you.

Requirements

 Position Title: Senior Director of Human Resources
Reports to: Chief Executive Officer 

Department: Administration
Classification: Full-Time, Exempt 

POSITION SUMMARY: 

The Senior Director of Human Resources is a vital leadership position at the Grand Traverse Bay YMCA, responsible for cultivating a culture of inclusion, employee engagement, and organizational development. This role involves partnering with directors and leaders to oversee employee relations and engagement initiatives that align with the YMCA's mission, values, and strategic objectives. The Senior Director will have the expertise to assess complex employee issues and create effective, balanced solutions in collaboration with the CEO and senior leadership team. The Senior Director of Human Resources will sit on the Association Support Team, participate in all relevant and needed committees, attend all monthly board meetings as well as and participate in special events as needed.

ESSENTIAL FUNCTIONS: 

• Lead and oversee the development and execution of HR strategies that support the Grand Traverse Bay YMCA overall mission, goals and strategic plan
• Provide guidance on human resource matters to leadership and directors, ensuring alignment with internal policies and procedures
• Foster HR transformation initiatives that streamline processes, improve employee engagement, and enhance the organizational culture
• Oversee talent acquisition, development and retention strategies to attract and maintain a high-performing workforce
• Champion employee training and development programs that build leadership capabilities and align with the Y’s long-term vision
• Resolve complex employee relations issues and act as a trusted advisor to staff and leadership on sensitive employee matters
• Manage succession planning and career mapping to ensure growth opportunities for employees
• Oversee HR policies, processes, and programs to ensure compliance with federal, state, and local laws and regulations
• Manage compensation and benefits programs to remain competitive and equitable within the market
• Supervise and provide guidance to the Executive Administrative Assistant, ensuring effective support to the HR department
• Foster a positive and inclusive workplace culture by promoting YMCA's core values, encouraging open communication, and implementing initiatives that enhance employee satisfaction, engagement, and retention
• Other responsibilities as deemed appropriate by direct supervisor 

QUALIFICATIONS: 

• At least 21 years of age
• Bachelor’s degree in human resources, business or equivalent
• Relevant certifications in HR preferred (SHRM-CP/SCP, PHR/SPHR)
• Five or more years of proven experience in senior-level HR leadership, with a track record of strategic HR management and organizational development
• Demonstrated ability to drive change and lead HR transformation initiatives
• Exceptional communication, interpersonal, and conflict-resolution skills
• In-depth knowledge of HR best practices, legal compliance, talent management, and employee relations
• Excellent verbal and written communication skills, with the ability to clearly articulate HR policies, initiatives, and strategies to a diverse audience
• High level of professionalism, integrity, and discretion, with the ability to handle sensitive and confidential information with care
• Possess a strong understanding of the YMCA and its purpose, mission and values; demonstrates this understanding through behavior and actions that support the purpose, mission and values
• Ability to manage stress and maintain composure in high-pressure or challenging situations
• Current certification in CPR and AED; complete trainings in Child Abuse Prevention and Blood Borne Pathogens (internally provided)

WORKING CONDITIONS: 

• Ability to work in a fast-paced environment 
• The noise level in the work environment is usually moderate 
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust
• Regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device
• Occasional travel to other office locations, training events, conferences, or off-site meetings
• High level of emotional intelligence required, as the role involves managing sensitive employee matters, such as conflict resolution, disciplinary actions, and organizational changes

CORE COMPETENCIES: 

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. 

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. 

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to- date knowledge and skills in technology.