What are the responsibilities and job description for the Shift Leader position at Grand Traverse Mall Dairy Queen?
Shift Leader
DQ
Requirements: At least 16 years old.
Lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift leader provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. A great first job.
Shift leaders perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting DQ’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Leader, you may be responsible for:
Food Safety
Internal Communication
Inventory Management
Daily Maintenance and Cleanliness
Managing Crew
Quality Food Production
Exceptional Customer Service
Safety and Security
Scheduling
Training
Additional Compensation:
- Tips (Usually $5-$10/Hour)
- Store Discounts
- Bonus Program
Hours per week:
- Whatever you can handle between 10-40 hours/week
Schedule:
- Day Shift
- Night Shift
- All Day Shift
Typical end time:
- 730PM
Typical start time:
- 11AM
Experience:
- Coaching, training, and onboarding
- Food service
- Hiring and firing
- Inventory management
- Monitoring customers
- Opening and closing
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
- Night shift
Experience:
- Quick service & fast food restaurant: 1 year (Preferred)
License/Certification:
- ServSafe (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Traverse City, MI 49684: Relocate before starting work (Preferred)
Work Location: In person
Salary : $5 - $10