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Customer Service and Food Service

Grand Traverse Pie Company
Traverse, MI Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/21/2025

Job Title: Customer Service Associate
Location: Traverse City, MI
Company: Grand Traverse Pie Company
Job Type: Full-time / Part-time

Job Description:

Grand Traverse Pie Company is looking for friendly, customer-focused individuals to join our team as Customer Service Associates at our Traverse City, MI location. As the face of our company, you will create a welcoming atmosphere, assist guests with orders, and ensure an exceptional dining experience. If you have great communication skills and enjoy working in a fast-paced, team-oriented environment, we’d love to have you on board!

Responsibilities:

  • Greet and assist customers in a warm and friendly manner.
  • Take and process orders accurately and efficiently.
  • Provide menu recommendations and answer customer questions.
  • Handle cash and card transactions using a point-of-sale system.
  • Maintain cleanliness and organization in the dining and service areas.
  • Assist in packaging pies and other baked goods for takeout and delivery.
  • Work collaboratively with team members to ensure excellent service.
  • Uphold company standards for food safety and sanitation.

Qualifications:

  • Prior customer service or food service experience is a plus, but not required.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Flexible availability, including weekends and holidays.
  • Ability to stand for extended periods and lift up to 25 lbs.
  • Positive attitude, reliability, and teamwork-oriented mindset.

Benefits:

  • Competitive pay based on experience.
  • Employee discounts on delicious baked goods.
  • Opportunities for growth and advancement.
  • Supportive and friendly work environment.

Join our team and help create a welcoming experience for every guest! Apply today through really or visit our Traverse City, MI location to apply in person.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Salary : $13 - $15

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