What are the responsibilities and job description for the Executive Steward (FT) position at Grand Traverse Resort and Spa?
SUMMARY
To hire, train, organize, schedule, and supervise the Stewarding staff to ensure that Stewarding duties for all functions are set and ready for execution, that all dish rooms are staffed according to business needs and to maintain sanitation standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Native American Preference will apply. Must be able to pass a background investigation and a drug test as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.
To hire, train, organize, schedule, and supervise the Stewarding staff to ensure that Stewarding duties for all functions are set and ready for execution, that all dish rooms are staffed according to business needs and to maintain sanitation standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Pre-plan expense purchases for budgetary purposes
- Directing Stewarding staff in day to day operations
- Managing departmental workload through proper delegation of work
- Effective monitoring and maintenance of equipment
- Involved in food and beverage recycling program
- Maintain proper levels of sanitation through walk through inspections following state and local health codes
- Achieve budgeted figures where applicable
- Involved in the purchasing of cleaning chemicals and equipment
- Work close with Banquet Chef on plating, chaffer, and dish needs for each function
- Provide plating staff at banquet functions
- Responsible for cleaning and sanitation of dumpster areas
- To report/schedule for pest control issues
- Attend daily Banquet Event Order (BEO) meetings
- Attend weekly Resume meetings
- Must understand and abide by environmental practices of the resort
- Other duties as assigned
- College degree or equivalent Food and Beverage/Stewarding Management experience
- A minimum of 2 years management experience in Food & Beverage
- Previous experience in the hospitality industry as a supervisor is highly desired
- Must have a sense for timing & urgency
- Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time
- Must have excellent customer service and communication skills, both written and verbal
- Must be highly motivated with a positive attitude and have the ability to multi-task
- Must possess the ability to work with various personalities while maintaining impartiality
- Must accept constructive criticism as a means of growth
- Must have computer knowledge and experience with Microsoft Word, Excel, Outlook, Micros POS systems and payroll processes
- Must be able to present disciplinary forms to employees in a professional and timely manner
- Required to attend and schedule any meetings pertaining to the position
- Ensure all scheduling is completed weekly on time
- Complete any ordering activities necessary
- Must be able to stoop, bend, lift and carry racks weighing up to 40lbs on a regular basis
- Must be able to stand for long periods of time
- Must be able to work shifts that exceed typical 8 hour day
- Requires the ability to interact with people beyond giving and receiving instructions
- Must be adaptable to performing under stress when confronted with an emergency
- Must be able to effectively handle stressful and compromising situations while remaining focused and professional
- Must be able to deal with difficult people without losing perspective
- Must be able to work productively under strict time restraints with variable deadlines
- Warm conditions
- Somewhat noisy
- Fast-paced and customer driven
- Subject to wet floors
Native American Preference will apply. Must be able to pass a background investigation and a drug test as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.