What are the responsibilities and job description for the ETM CASHIER position at Grand Traverse Resort & Casinos?
JOIN A WINNING TEAM!
Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.
As part of our team, full and part time employees will enjoy the following benefits and perks:
- One FREE meal per shift
- 401K with match (after 1 year) plus weekly contributions
- Weekly Pay Days and Daily Pay Available
- Paid Time Off (PTO), Paid Holidays & Jury Pay
- Voluntary Vision
- Voluntary AFLAC Plans Available
- Employee Referral Program
- Gas Discounts at our Markets
- Cannabis Store Discounts
- Giftshop and Food Discounts
- Employee appreciation events and prizes
In addition, full time employees are eligible for the following:
- Competitive Medical, Dental, Prescription Plans
- Paid Bereavement
- Life Insurance Coverage
- Voluntary Short and Long Term Disability Coverage
- Voluntary AFLAC Plans Available
Seasonal employees contact the Benefits Department for eligible benefits and perks!!
We look forward to having you join our team and being a part of our mission.
SUMMARY
To provide excellent customer service while cash handling according to store guidelines. Maintaining High Standards of cleanliness throughout establishment.
ESSENTIAL JOB FUNCTIONS
- Handling cash, credit, debit, EBT, and check exchanges between guest and cashier with precision accuracy.
- Providing extremely high-quality customer service.
- Processing shift paperwork on time and accurately.
- Cleaning inside and outside such as/not excluded to: sweeping, mopping and dusting in order to provide a clean establishment for our customers and tribal membership.
- Dispensing of fuel for disabled patrons.
- Operation of the cash register and knowing the functions of each key.
- Operation of the company safe and alarm system.
- Stocking/Rotating products in the storeroom as well as the displayed merchandise within the public area of the store, dating shelf life of products involving use of a price gun.
- Willingness to cross-train and provide support in related areas of operations.
- Other job duties as assigned by supervisor.
OTHER NECESSARY SKILLS AND ABILITIES
Must have excellent customer service and communication skills both verbal and written. Must be a team player with a positive attitude. Must be highly organized and able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. Must have extremely good math and counting skills.
EDUCATION / EXPERIENCE
Must have a high school diploma, a GED or equivalent experience and prior cashiering experience is preferred.
Must obtain a LEVEL C license from EPA UST before being added to schedule.
Must become certified through Safe Food Handling to be updated yearly, all training will be provided through company.
SUPERVISORY RESPONSIBILITIES
None
EQUIPMENT TO BE USED
Cash register, calculator, safe, multi-line phone system and fax machines. Use of emergency spill response kits.
TYPICAL PHYSICAL DEMANDS
May be required to lift up to 40 lbs. and be able to stand and/or walk for extended periods of time. May also be required to reach, bend, stretch, kneel, crawl, lift and carry on occasion. Will be required to be on a ladder from time to time.
TYPICAL MENTAL DEMANDS
Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines.
WORKING CONDITIONS
Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA.
COMMENTS
Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
