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Vice President of Operation

GRAND VIEW CONSTRUCTION LLC
Houston, TX Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/11/2025

About Us :

We are a leading luxury hotel, committed to delivering exceptional guest experiences through personalized service, innovative amenities, and operational excellence. We are seeking a highly experienced Vice President of Operations to lead our hotel operations and drive performance across all departments.

Key Responsibilities :

  • Oversee all hotel operations, ensuring alignment with the company’s strategic goals and brand standards.
  • Develop and implement operational policies, procedures, and best practices to optimize efficiency and guest satisfaction.
  • Lead and mentor department heads, fostering a culture of excellence and collaboration.
  • Monitor financial performance, including budgeting, forecasting, and cost control measures.
  • Ensure compliance with local regulations, safety standards, and company policies.
  • Drive guest satisfaction through continuous improvement initiatives and personalized service.
  • Collaborate with the executive team to identify growth opportunities and enhance operational effectiveness.

Requirements :

  • Proven experience as a senior leader in hotel operations, preferably in a luxury or upscale environment.
  • Bilingual proficiency in English and Mandarin is required.
  • Strong financial acumen with the ability to analyze data and drive profitability.
  • Excellent leadership, communication, and problem-solving skills.
  • Deep understanding of hospitality trends, guest expectations, and operational best practices.
  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
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