What are the responsibilities and job description for the ROOM ATTENDANT (HOUSEKEEPING) position at Grand View Lodge?
Position Overview:
Responsible for providing excellent, memorable guest service to all guests while maintaining outstanding professionalism that reflects the Company’s commitment to creating memories for its guests, staff and shareholders. Room Attendant does this by ensuring that the cabin and/or hotel room is thoroughly cleaned and maintained to the standards set by the organization.
About Cote Family Companies: www.cotefamily.com
For over 100 years, this family-owned company has distinguished itself by providing unique, transformative experiences and exceptional memories. Our resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Our camps provide transformational memories that our attendees carry with them forever. The Cote Family has invested in its current ventures and is poised for further growth.
COTECares
CoteCares is our “Way of Life”. We believe in enriching the lives of those within our community and this inspires us to create transformative experiences and exceptional memories.
Our associate journey begins and ends with a positive work environment and experience for our team. CoteCares is the namesake for our culture, and our commitment to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging to something extremely special. Whether it be through community involvement or internally working with each other, CoteCares expresses our world and what we want it to be.
Career Pathing & Growth:
This role could expand into a supervisor role after established tenure and internal department training. It depends on the individual to ensure that they are exceeding expectations and seeking guidance/training when offered.
Duties & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employee is to make beds in manner instructed
- Bathrooms are to be cleaned and organized per specifications
- All housekeeping supplies to be maintained and replenished as needed
- Must sweep and/or mop floors
- Must inspect and empty all garbage units
- Should inspect for dust, and clean/eliminate any identified
- Must fully vacuum units as per instruction
- Should fill & move (as needed) linen bags
- Must communicate with supervisor/manager when supplies are getting low and/or when repairs/preventative maintenance must be completed
- Other duties may be assigned
Job Requirements:
- Comfort with repetitive tasks on a daily basis
- Ability to manage time well, meet imposed deadlines and ability to work flexible hours
- The position requires the ability to lift over 50 pounds occasionally.
- This position requires the ability to stand, walk (4-5 hours at a time), kneel, and climb stairs, reach & bend.
- The position requires that the employee be able to read basic chemical labels and write in complete sentences in submitting reports and assessments.
Education & Experience
- Six (6) months experience in room/cabin/house cleaning
- Valid drivers’ license for use of company vehicles may be required for certain roles
