What are the responsibilities and job description for the Licensed Insurance Customer Service Representative position at Grand West Insurance?
Job Description
Job Description
At Grand West Insurance, an Allstate Elite Insurance Agency weve been proudly serving Littleton and the greater Colorado community for 30 years. Specializing in Home, Life, and Auto insurance, we go beyond being a typical insurance provider. We are trusted advisors, dedicated to offering tailored protection for each client's unique needs. With a reputation for excellence, numerous awards, and industry recognition, we take pride in delivering exceptional personalized service. Our team operates with integrity, accountability, and a drive for excellence, all while fostering a collaborative and empowering work environment where growth and success are celebrated.
Were seeking a Licensed Insurance Customer Service Representative to be the backbone of our office. Youll assist clients with policy changes, claims processing, and billing inquiries, all while supporting the sales team behind the scenes. This role offers flexible hours and the opportunity to work remotely or in person.
Base Salary Bonus Opportunities : $19.00 - $30.00 / hour
At Grand West Insurance, we understand that life doesnt always fit into a typical schedule. Are you someone who simply needs a flexible work arrangement? We offer in-office, hybrid, and remote schedules. If you know you have what it takes to be a part of our team, lets chat about your unique situation and see how we can make it work for both of us. Were all about finding the right fit for exceptional people.
Ready to be the organized heart of our team? Apply now to join Grand West Insurance and help us continue delivering exceptional service to our clients.
Benefits
Hourly Base Salary Bonus Opportunities
Flexible Schedule
Career Growth Opportunities
Work from Home
Hands on Training
Mon-Fri Schedule
In office, hybrid, or remote
Responsibilities
- Client Support : Handle policy inquiries, billing issues, and claims processing to ensure clients feel supported.
- Policy Management : Assist clients with updates, issue insurance cards, and ensure all policy documentation is current.
- Claims Assistance : Be the first point of contact for clients filing claims, offering guidance throughout the process.
- Office Organization : Manage administrative tasks like scheduling, filing, and overseeing office supplies.
- Sales Team Support : Process paperwork, applications, and assist the sales team with client details to help streamline operations.
- Communication Liaison : Ensure prompt client communication, relaying messages to team members and following up as needed.
- Compliance : Maintain accurate client records and ensure all documentation meets regulatory standards.
Requirements
Salary : $19 - $30