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Customer Service Representative

GRANDE AIRE SERVICES, INC.
Englewood, FL Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/11/2025

Grande Aire Services - Immediate Customer Service Representative Needed

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment?

Join Grande Aire Services, the leading choice for air conditioning, refrigeration, and appliance repair in Southwest Florida for over 50 years. We are seeking a highly skilled and motivated Customer Service Representative who shares our passion for providing exceptional service to uphold our tradition of excellence.

Customer Service Representative - Compensation and Benefits :

  • Hourly Rate : $20-$26 per hour based on experience
  • Paid time off
  • 100% Paid Employee Medical Insurance
  • Dental, Vision, and Life Insurance
  • 401(k) matching
  • Referral bonuses and Employee discounts

Customer Service Representative - Key Responsibilities :

  • Answer all incoming calls and assist customers
  • Convert potential customers into booked calls
  • Set up new customers in ERP and maintain detailed records
  • Coordinate appointments and dispatch effectively
  • Promote company services and products enthusiastically
  • Handle difficult customer situations with prompt responses
  • Provide support via various communication channels
  • Participate in accounts receivable activities
  • Escalate issues for timely resolution
  • Solicit and respond to customer feedback
  • Meet / exceed assigned goals consistently
  • If you are a self-starter with exceptional organizational skills and a dedication to customer service, apply now to kickstart a rewarding career with us!

    Grande Aire - Englewood1606 Faust Dr, Englewood, FL 34224, USA

    Salary : $20 - $26

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