What are the responsibilities and job description for the Host/Hostess position at Grande Dunes Members Club?
Whether you’re just kickstarting your career or have a long-standing passion for hospitality service and working with people, there’s an exciting new opportunity for you at Grande Dunes Members Club. Gain first-hand, in-depth customer service experience.
Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Hosts & Hostesses receive and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive and efficient service in the dining room. Beginners are welcome – while at least a few months experience is preferred, it is not required for the position.
In addition to regular restaurant service, team members may have the opportunity to assist with banquet events and special club functions, gaining valuable experience in event service and expanding their hospitality skill set.
Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed.
Responsibilities
- Welcomes each guest with a friendly greeting and escorts to their assigned table
- Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
- Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
- Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
- Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
- Retains knowledge of all menu items, prices and general service procedures
- Responsible for standards of appearance and cleanliness in all service areas
- Remains visible on dining room floor and is easily accessible to guests, staff and management
- Checks all tables before service to ensure proper settings
- Communicates guest requests and concerns to the department manager
- Incorporates safe work practices in job performance
- Regular and reliable attendance
- Performs other duties as required by supervisor
Education and Experience Requirements
- Ability to read and speak English may be required in order to perform the duties of the job
Working Conditions
- The employee often is required to stand, walk, talk, and listen
- The employee must be able to lift up to 25 lbs. regularly
- While performing the required duties of this job, the employee is occasionally required to reach with arms and hands, use hands, taste, smell, climb, balance, stoop, kneel, crouch, or crawl
- Work extended hours during golf and holiday season
- Work weekends and holidays
Job Type: Part-time
Pay: From $11.00 per hour
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $11
