What are the responsibilities and job description for the Mgr HIM position at Grandview Medical Center?
Job Summary
The Health Information Management (HIM) Manager assists the HIM Director in strategically planning, coordinating, directing, and supervising the daily operations of the HIM department to ensure timely, quality services for Administration, medical staff, patients, families, and other healthcare organizations associated with the facility. The HIM Manager is responsible for overseeing all department employees and ensuring that all duties are performed in compliance with state, federal, and accrediting agency guidelines and standards. This role includes oversight of computer applications, such as electronic health records (EHR) and dictation/transcription systems. The HIM Manager also serves as a key contact for physicians regarding reports and turnaround times essential for timely billing and reimbursement. Additionally, the position provides data quality audits, coordinates staff education on computer applications, corporate policies, compliance requirements, and industry best practices.
Essential Functions
- Effectively leads and manages the HIM staff and fosters improvement/innovation within budgetary parameters. Improves subordinate performance through ongoing counseling, coaching, delegation, and feedback practices. Assists with the monitoring of HIM KPI's to provide feedback to staff related to meeting job performance expectations.
- Assists with reviews and updates of department policies/procedures necessary to maintain an effective and efficient HIM department.
- Ensures all medical records are maintained according to medical staff rules and regulations, TJC, and other applicable state/federal regulations.
- Certifies Daily Chart Reconciliation is performed, and missing charts are escalated to the appropriate unit/department.
- Tracks, monitors, reports, and leads facility action planning as applicable on HIM Key Performance Indicators (KPI).
- Performs QA of Scanning and Analysis Audits according to policy daily ensuring 95% or higher accuracy. Also ensure scanning batches are destroy after 60 days but no greater than 90 days, post discharge.
- Conducts annual Evaluations utilizing Kronos timekeeping reports they have maintained, monitoring employee productivity logs, reflecting any coaching or disciplinary action taken in the past 12 months.
- Prints dowtime forms packets from Emprint quarterly and also prior to any scheduled downtime.
- Maintains Patient Portal and Transition of Care Inbound Messages daily to ensure meaningful use of EMR.
- Performs performance improvement functions through data collection and documentation review. Actively participates in the development and implementation of process improvements.
- Monitors proper use of department equipment and makes recommendations for maintenance/replacement of equipment and software.
- Performs other duties as assigned or requested, including Corporate mandated manager only functions (i.e. Replicating PHI Audit).
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- Associate Degree Health Information Management required or
- actively pursuing Associate or Bachelor degree in Health Information Management with leadership approval of an education plan
- Bachelor's Degree Health Information Management preferred
- 1-3 years Health Information Management required
- 1-3 years Health Information Management Leadership preferred
Knowledge, Skills and Abilities
- Must possess critical thinking skills
- Ability to effectively communicate to all levels of the facility including staff, physicians and senior leadership
- Requires effective written and verbal communication skills
- Word processing, spreadsheet and database software knowledge; Electronic Health Records
Licenses and Certifications
- RHIT - Registered Health Information Technician required or
- Actively pursuing credential RHIT/RHIA required
- RHIA - Registered Health Information Administrator preferred
