Parts Specialist

The parts specialist plays a critical role in optimizing inventory management and ensuring the efficient flow of parts within the organization. In addition to being responsible for coordinating the ordering, tracking and distribution of parts to support maintenance and repair operations, the parts specialist also receives parts, manages warranties and maintains accurate records. Working closely with various departments, the parts specialist utilizes strong software skills to ensure timely availability of necessary components, minimize downtime, reduce costs and streamline purchasing and warranty processes. Additionally, the parts specialist ensures proper receipt of parts, proactive warranty management and accurate documentation to support smooth operational workflows.

Success in this position includes the following:

• Streamlined parts procurement and receiving processes, minimizing downtime and preventing stockouts
• Maximized credits, reduced inefficiencies and effective core returns and warranty claims
• Inventory management, including cycle counts, data accuracy and optimized stocks levels, to support maintenance and repair operations
• Strong internal teams (technicians, managers) and external suppliers, resulting in prompt and cost-effective solutions

Accountabilities include the following:

•        Collaborate with suppliers to source, evaluate and procure heavy truck parts, components and accessories specifically working with maintenance supervision and mechanics to forecast parts demand, aligning inventory with scheduled repairs
•          Negotiate favorable terms and pricing with vendors, ensuring consistent supply
•          Maintain accurate records of purchasing activities using procurement software (e.g., RTA or similar tools)
•          Implement strategies to reduce costs, enhance vendor relationships and streamline purchasing processes
•          Receive parts physically and enter in fleet management software
•          Safely operate forklifts and cranes to move, receive and stock parts in compliance with safety guidelines
•          Monitor inventory levels to prevent stockouts, optimize turnover rates and maintain stock accuracy
•          Conduct cycle counts, record inventory adjustments and maintain organized storage areas
•          Coordinate with technicians to ensure timely delivery of urgent parts for high-priority repairs
•          Track bulk fluid quantities using SMARTank (or similar software) and make necessary adjustments
•          Use digital tools and product documentation to accurately identify and source replacement parts
•          Develop and implement core tracking processes to maximize credits, adhering to manufacturer core requirements
•          Maintain accurate warranty inventory data (part numbers, bar codes, warranty terms) in fleet management systems.
•          Handle maintenance inquiries, core returns and warranty claims to ensure maximum reimbursement and customer satisfaction
•          Track consumable products and ensure timely reorders
•          Communicate inventory needs, status updates and discrepancies with technicians, associates and managers 

Work Schedule:

M-F, 1:00pm - 11:00pm

Requirements:

•          Bachelor’s degree in business, supply chain management or related field; 4 years of relevant procurement experience; or equivalent combination of education and experience
• Proven track record of success in a purchasing, procurement or inventory management role, preferably within the heavy truck parts industry

• Prior experience with procurement software, inventory management systems, Microsoft Office Suite and fleet management software (RTA or similar) strongly preferred
• Ability to obtain forklift certification, overhead crane operator permit and chauffeur license as needed