What are the responsibilities and job description for the Relationship Banker position at Granite Bank?
Job Overview
We are seeking a highly motivated individual to join our team as a Teller. As a key member of our team, you will play a pivotal role in delivering exceptional customer service and ensuring a superior banking experience.
Responsibilities:
- Provide excellent customer service and ensure a positive banking experience.
- Process transactions accurately and efficiently, ensuring cash counting is precise and within assigned limits.
- Understand and comply with relevant laws and regulations, such as the Bank Secrecy Act, Privacy, and Funds Availability.
- Cross-sell bank products and services during customer interactions, contributing to revenue growth.
- Professionally handle incoming calls and direct them to the appropriate departments or individuals when necessary.
Requirements:
- High school diploma or equivalent.
- Proven experience in a customer service role, preferably in a banking environment.
- Exceptional interpersonal skills, with an ability to empathize and build rapport.
- Strong attention to detail and mathematical proficiency.
- Previous Cash Handling experience.
