What are the responsibilities and job description for the Debt Resolution Expert position at Granite City Electric Supply Company?
Granite City Electric Supply Company is seeking a Debt Resolution Expert to join our team. As a key member of our financial operations, you will be responsible for collecting past due customer accounts, resolving credit and collection inquiries, and maintaining accurate records.
About the Job
This is an excellent opportunity for individuals with strong analytical skills and the ability to communicate effectively with customers. You will work closely with our sales team to identify potential issues and provide solutions to maintain a positive relationship with our customers.
- Make regular, consistent collection calls to past due customers to obtain payment commitments.
- Follow up on commitments and promptly follow up on all that go delinquent.
- Alert supervisors/sales team to problem situations for possible suspension of further credit.
Requirements and Qualifications
To succeed in this role, you will need:
- Excellent attention to detail with strong analytical capabilities.
- Proficiency in collections methodology, rules, regulations, and laws.
- Basic understanding of MS Word, Excel, Outlook.
