Bilingual Landscape Operations Administrator

Bilingual Operations Administrator (Spanish/English)

The Company

At Granite Hills Group, we’re out to make the world a better place by sustainably beautifying our communities while creating life-changing career opportunities for our dedicated team members. We're doing this by empowering our team members to work hard and have fun, while providing diverse solutions and building authentic partnerships at all levels. We are based in Charlotte, NC and have additional branch locations in Raleigh-Durham, NC, Greensboro, NC, and Greenville-Spartanburg, SC. Granite Hills plans to continue growing throughout the Southeast and Mid-Atlantic to provide opportunities for our team members. This position is for the Spartanburg branch, located off of Business I-85 near Spartanburg Community College.

The Position

Operations Administrators at Granite Hills Group are responsible for all administrative functions within the branch, including providing support to the General Manager, Division Managers, and operational teams to ensure proper procedures are being followed. Areas of responsibility include process management, customer service, on-boarding of new team members, accounts receivable, accounts payable, payroll review, purchasing, and general administration.

Key Responsibilities

· Understand and manage administrative processes executed within our operating system, Aspire.

· Lead weekly review of job reports in team meetings to ensure accurate job costing and work ticket management.

· Provide initial and ongoing training and support of systems to production team members.

· Lead branch through month-end close process, meeting deadlines and ensuring accuracy of transactions.

· Generate accurate invoices (including AIA billings where applicable) according to schedule and present to customers in a timely manner.

· Own the collection process from start to finish, including posting cash.

· Review vendor invoices requiring additional assistance with branch teams, identify action plans and follow-up.

· Create purchase orders, manage receipts, and review vendor invoices.

· On-board new hires, including but not limited to assignment of uniforms/equipment, completion of paperwork, and leading Aspire system training.

· Review payroll daily, to ensure accuracy of hours and submit for processing by established deadlines.

· Assist sales team with administrative and estimating functions as needed.

· Other administrative tasks as necessary such as special projects, answering phones, collecting mail, etc.

Preferred Behaviors

· Team Player

· Self-Starter

· Critical Thinker / Problem Solver

· Detail-Oriented

· Effective Time Manager

· Proactive Communicator

· Servant Leader