Poker Shift Manager

SUMMARY DESCRIPTION :

Purpose and function of job.

Poker Shift Managers are responsible for overseeing assigned poker games, greeting and seating guests, ensuring guest safety and game security while providing our players a lively and enjoyable gaming atmosphere.

ESSENTIAL JOB FUNCTIONS / DUTIES :

List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

• Provide exceptional Guest service while maintaining a positive attitude.
• Engage with players in a friendly and professional manner, aiding, explaining game rules, and maintaining a positive and entertaining atmosphere.
• Adhere to Poker Room policies, procedures, and internal controls, maintaining a steadfast commitment to their standards.
• Communicate with the Poker Room Manager to address any issues and contribute to maintaining a seamless flow of Poker Room operations.
• Facilitate the exchange of currency for gaming chips and providing the dealers with the tools they need to do their functions.
• Open and close games as needed in an efficient manner.
• If needed, deal and manage various poker games following established rules and procedures.
• Demonstrate the capacity to make prompt and sound decisions, especially under pressure.
• Display reasonable computer skills. Poker Atlas knowledge preferred.
• Have sensitivity to diverse cultures and backgrounds when interacting with players.
• Show the ability to handle multiple tasks simultaneously, especially during busy periods.
• Ability to assess and deliver performance reviews objectively.
• Coach Team Members effectively, fostering improvement and growth.
• Have the capability to assess situations, foresee potential issues, and devise effective solutions.
• Complete documents clearly and in a timely manner.
• Other duties as assigned.

JOB SPECIFICATIONS :

Education, experience, skills required, equipment used.

Preferred Qualifications :