What are the responsibilities and job description for the Hostess/Host position at Grano Pizzeria and Italian Tavern?
About us
Grano Pizzeria and Italian Tavern is a small business in Scotch Plains, NJ. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Food provided
- Food provided
**Host/Host**
**Duties:**
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or seating areas
- Provide menus to guests and explain daily specials or promotions
- Assist guests with any inquiries or requests they may have
- Manage waitlist and seating arrangements during peak hours
- Maintain a clean and organized host/host station
- Collaborate with servers and kitchen staff to ensure smooth dining experience for guests
- Handle guest complaints or concerns in a professional and timely manner
- Process payments and provide accurate change when necessary
**Requirements:**
- Previous experience in guest relations, customer service, or hospitality preferred
- Strong communication and interpersonal skills
- Knowledge of Aloha POS or similar point-of-sale systems is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Excellent organizational skills and attention to detail
- Ability to remain calm and composed under pressure
- Flexibility to work evenings, weekends, and holidays as required
At our establishment, we value our team members and offer a supportive work environment. Join our team today and enjoy the following benefits:
- Competitive pay rates
- Opportunities for career advancement within the hospitality industry
- Ongoing training and development programs to enhance your skills
- Employee discounts on food, beverages, and hotel accommodations
If you have a passion for providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to become a part of our dedicated team of professionals.
Note: Only shortlisted candidates will be contacted for an interview.
Job Types: Full-time, Part-time
Pay: $15.50 - $21.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Evening shift
Ability to Relocate:
- Scotch Plains, NJ 07076: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $21