What are the responsibilities and job description for the Client Service Representative position at Grant Animal Clinic, Maybeck Animal Hospital?
We are looking for someone that has at least two years experience as a Client Service Representative in a veterinary setting. The person of interest must have the following skills:
- Empathy and compassion for client and patients
- Communicates well with team members and clients by identifying their needs and wants
- Pleasant phone voice and can communicate effectively with clients
- Must have excellent computer skills (appointment setting experience preferred)
- Must like animals and be willing to handle them when needed
- Possess the ability to interpret patient medical records
- Work in a fast paced environment
- Maintain an effective appointment system
- Prepare client transactions, accept payments using credit card machine and cash register, and be able to explain payment policy to clients
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Continuing education credits
- Employee discount
- Paid time off
- Uniform allowance
Schedule:
- 10 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Veterinary clinic: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $14 - $16
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