What are the responsibilities and job description for the Customer Service Associate position at Grant Pryor - State Farm Agent?
About Our Agency
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Job Description
As a Customer Service Representative - State Farm Agent Team Member with Grant Pryor - State Farm Agent, you will provide exceptional customer experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit for this role. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits
Our agency offers a competitive salary of $35,000.00 - $45,000.00 per year, a flexible schedule, paid time off, training & development, and opportunities for advancement. If you want a career, not a job, then we encourage you to apply. We are a growing agency with big dreams and lots of potential, looking for those who are equally committed to excellence and personal achievement.
Salary : $35,000 - $45,000
