POSITION STATUS/HOURS: Part-time .6 FTE (24 hours/week).

Current schedule is Monday/Wednesday/Friday 8am-4:30pm or 7am – 3:30pm. Schedule subject to change to meet the needs of the department.

Benefit eligible position!

• Transcribes patient medications, medical history and other pertinent information into the electronic medical record when required.
• Prepares the electronic medical record along with paperwork needed for each individual education session for the diabetes educator.
• Gathers applicable educational materials for diabetes educator based on noted educational topics in referral, information in patient electronic medical record and if any diabetes/nutrition education had been provided in the past.
• Assists in scheduling initial assessments, follow-up visits and/or annual patient appointments as needed.
• Obtains patient blood pressure and weight.
• Assists with downloading data from glucometers, continuous glucose monitors (CGMs) and insulin pumps, as well as teaching and troubleshooting basic diabetes information.
• Manages glucometer and continuous glucose monitor samples, including professional CGMs–checking expiration dates and ensuring adequate supplies are available.
• Develops and maintains department forms, records, and paperwork, including quality data.
• Orders and maintains diabetes department supplies and medical equipment.
• Organizes and maintains patient educational materials.
• Office skills: answer phone, take/return accurate messages; verify prescriptions at pharmacies and clinics, contact durable medical equipment companies to confirm status of continuous glucose monitoring supplies, and obtain any needed prior-authorization from insurance companies for continuous glucose monitoring systems, insulin pumps and/or related supplies.
• Uses basic communication skills to enhance each individual patient’s expression of needs.
• Organizes, within the specified work period, those delegated aspects of care for which he/she is accountable.
• Ensures patient satisfaction by providing kind, attentive and conscientious care.
• Assists with other duties as time permits, within scope of practice.

• Graduate of a Medical Assistant Program
• Experience with electronic medical records experience required
• Certification by American Association of Medical Assistants as a CMA preferred.
• Ability to work both independently and as a member of a team.
• Ability to multi-task and problem solve. Strong analytical and interpersonal skills required.