What are the responsibilities and job description for the Repair Technician & Customer Support Specialist (Hybrid) position at Grant Victor?
Are you hands-on, detail-oriented, and eager to learn new skills? Do you enjoy troubleshooting, working with technology, and providing excellent customer support? If so, we want you on our team!
Grant Victor, along with its subsidiaries—eGlobal, NextATM, NextBranch, and TetraLink—is North America’s leading provider of ATM services and solutions. We specialize in the distribution and repair of ATMs, self-service kiosks, vending machines, gaming equipment, and other currency-handling devices.
Position Overview
As a Repair & Customer Support Specialist, you will play a key role in both hands-on technical work and customer service. This hybrid role involves :
- Technical Support & Repair – Prepping, cleaning, and repairing electrical and mechanical hardware.
- Customer Service & Billing – Handling customer inquiries, invoicing for service repairs, and processing incoming repair orders.
- Troubleshooting – Diagnosing and resolving mechanical and electrical issues on ATMs and related devices.
No prior ATM industry experience is required—we provide comprehensive training to equip you with the skills to succeed. Our structured work environment includes opportunities for performance incentives and career advancement through our leadership development track.
Compensation & Benefits
Requirements
If you’re excited about working with your hands, solving problems, and supporting customers, we’d love to hear from you! To apply, please include what interests you about this role and how you’d be a great fit. Visit www.GrantVictor.com to learn more.
Salary : $19 - $25
