What are the responsibilities and job description for the Accounts Receivable Administrator position at Graphic Village?
Summary/Objective
The Accounts Receivable Administrator is responsible for collection activities including the creation and mailing of customer invoices, applying payments to the appropriate accounts and initiating follow-up inquiries for past due invoices.
Essential Functions
- Ensures new clients are properly set up and current information is maintained.
- Manages and completes weekly maintenance of capitation, check request, aging, cash and offset reviews.
- Manages collection activity.
- Continually evaluates areas of opportunity to troubleshoot, improve current processes and procedures and suggests to supervisor.
- Provides weekly progress reports to management for quantity and quality of work.
- Leads by example and sets the pace of workflow for the department.
- Effectively communicates with customers and employees regarding receivable questions.
- Support the Accounting department by filling in at the front desk for reception duties when needed.
- Maintains confidentiality of all information at all times.
- Reacts positively to change and performs other duties as assigned.
- Communitcate with the Data team daily on postage received.
Competencies
- Must be able to work in a fast-paced environment.
- Must have excellent customer service and leadership skills.
- Must have excellent communication skills, both written and verbal.
- Must have a sense of urgency and a passion for customer satisfaction.
- Must have a high level of professionalism.
- Excellent organizational and time management skills.
- Excellent organizational skills and a strong ability to multi-task in a fast-paced environment.
- Excellent verbal/written communication skills in order to effectively interact with customers, vendors, coworkers.
- Ability to operate efficiently and professionally under pressure within an open office environment.
- Software knowledge as well as a solid knowledge of Microsoft Office (Excel, Word, PowerPoint).
Preferred Education and Experience
- Bachelor’s Degree in accounting
- 3 years of experience in accounting
Work Environment
This job generally operates in a professional office environment but may need to work with employees in a production environment where he/she may be exposed to fumes or airborne particles, moving mechanical parts, vibration and moderate to loud noise level. This role routinely uses standard office equipment such as computers and smartphones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The person in this position frequently communicates with other employees and customers in person, over the phone and electronically. This is a largely sedentary role performing light work; exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. However, while performing the duties of this job, the employee is occasionally required to move about the office and production areas to access other departments, files, office machinery, etc.
Position Type/Expected Hours of Work
This is a full-time position with a standard schedule of 40 hours per week. Overtime will be required at times dependent upon business necessity.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
