What are the responsibilities and job description for the Direct Mail Programming Manager position at Graphic Village?
Summary/Objective
Our Lead provides direction to the Variable Data Programmers, including processes and training for standard workflow of cleansing, standardizing and postal processing of data files & name lists for all print and direct mail programs and prioritizing of jobs to meet customer delivery expectations and standard turnaround times.
Essential Functions
Our Lead provides direction to the Variable Data Programmers, including processes and training for standard workflow of cleansing, standardizing and postal processing of data files & name lists for all print and direct mail programs and prioritizing of jobs to meet customer delivery expectations and standard turnaround times.
Essential Functions
- Responsible for oversight of the day-to-day production of client mailing and variable print projects, custom programming for variable data and triggered business logic on print campaigns.
- Creating and managing the SOPs and automation processes for cleansing, converting and standardizing lists for mailing.
- Partnering with Scheduling, Directors and Managers of other areas to ensure optimal schedules and turn times for jobs and projects through Data Services.
- Prepress activities related to preparing files for print production, creating proofs, troubleshooting customer provided files, variable data processing and preparing customer files for mailing.
- Provides direction for postage estimates, drop ship, commingling and freight plan recommendations, keeping up-to-date with USPS regulations and promotions.
- This position requires access to “Client-Sensitive” data, PHI/ePHI access or authorization. Mandatory security training as well as background/drug screen will be implemented.
Competencies
- Excellent attention to detail is required for this position with a propensity for troubleshooting and anomaly identification.
- Very good communication and writing skills are important to appropriately interpret production instructions.
- Interaction with customers and internal clients in a professional manner is a key component of the position.
- He/she must possess extensive knowledge of the print and mailing industry, high quality standards, mature judgement, and strong organizational work habits.
- General knowledge of USPS postal regulations and sort categories is required.
- Must have background using mail list data processing & variable letter setup software or similar products (Such as Plant Press, HP Smart Stream, Satori, BCC, SAP, Quadient (GMC) Inspire, XMPie, MindFire, FreeFlow Core, Windowbook, Monticello and PostalOne!).
Required Education and Experience
High School Diploma or GED plus 3-5 years’ industry specific experience
High School Diploma or GED plus 3-5 years’ industry specific experience
Preferred Education and Experience
Associates Degree in printing, technology or related field
Associates Degree in printing, technology or related field
Work Environment
This job generally operates in a professional office environment but may frequently need to work with employees in a production environment where he/she may be exposed to fumes or airborne particles, moving mechanical parts, vibration and moderate to loud noise level. This role routinely uses standard office equipment such as computers and smartphones.
This job generally operates in a professional office environment but may frequently need to work with employees in a production environment where he/she may be exposed to fumes or airborne particles, moving mechanical parts, vibration and moderate to loud noise level. This role routinely uses standard office equipment such as computers and smartphones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The person in this position frequently communicates with other employees in person, over the phone and electronically. This is a largely sedentary role. However, while performing the duties of this job, the employee is occasionally required to move about the office and production areas to access other departments, files, office machinery, etc. Close visual acuity is required to Prepare and analyzing data and figures; transcribing, viewing a computer terminal; extensive reading; visual inspection involving small defects; small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Position Type/Expected Hours of Work
This is a full-time position with a standard schedule of 40 hours per week. Overtime may be required dependent upon business necessity.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The person in this position frequently communicates with other employees in person, over the phone and electronically. This is a largely sedentary role. However, while performing the duties of this job, the employee is occasionally required to move about the office and production areas to access other departments, files, office machinery, etc. Close visual acuity is required to Prepare and analyzing data and figures; transcribing, viewing a computer terminal; extensive reading; visual inspection involving small defects; small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Position Type/Expected Hours of Work
This is a full-time position with a standard schedule of 40 hours per week. Overtime may be required dependent upon business necessity.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
