What are the responsibilities and job description for the Service Advisor position at Grappone Automotive Group?
Grappone Automotive Group is looking for a Toyota Service Advisor!
The successful candidate for this position must be outgoing, responsible, dependable, team-oriented, take pride in personal appearance, be able to work in a fast paced environment with minimum supervision and be able to communicate with a wide variety of people. Customer service is our top priority, and it needs to be yours if you would like to join our team. Previous experience is required.
Job duties include, but are not limited to: greeting customers, selling and scheduling service work, obtaining vehicle information, writing up repair orders, dispatching work to the technicians, checking on progress of repairs, explain completed work and charges to customers, and establishes method of payment.
Hours are: Monday through Friday 7:15am to 5:00pm (a couple of days until 5:30).
A pre-employment drug screening and criminal background check are required of this position.
We are a fourth generation family owned business that has been in business since 1924. We have a very unique culture that is rare to find where we take care of each other, respect one another, and treat each other like family. We have over 300 team members across our complex and we all work and celebrate together as one team.
We offer a great benefits package to full-time team members:
-112 hours of paid time off within the first full year (128 hours in year three)
-8 Paid holidays per year
-Paid day off each year to volunteer in the community
-Tuition Reimbursement
-Health, Dental and Vision Insurance
-401(k) plan administered by Vanguard, up to 3% match
Our company participates in New Hampshire’s Paid Family Medical Leave program, offering up to 60% wage replacement for up to 12 weeks per year for employees needing time off for personal or family medical reasons. This benefit provides financial support during times of medical need, ensuring you can take care of yourself and your loved ones without undue financial stress.
Qualifications
- Service writing
- Automotive service
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
Ability to Commute:
- Bow, NH 03304 (Required)
Work Location: In person
Salary : $50,000
