What are the responsibilities and job description for the Sales Account Manager position at Grassland Dairy Products, Inc.?
Company Description
Grassland Dairy Products, Inc., located in Greenwood, Wisconsin, upholds the Wuethrich family legacy of producing quality butter for over a century. With a dedication to product research, development, and technological advancements, Grassland serves a diverse customer base in the dairy retail, foodservice, and industrial sectors both nationally and internationally. The company remains true to its founder's values of quality, service, and value.
Role Description
The Sales Account Manager is responsible for achieving the company’s sales volume and profit objectives in the designated region. The primary focus of this position is to manage and grow all traffic channels, including Foodservice, Retail, and Industrial. The Sales Account Manager will also manage Regional Brokers, maintain and grow existing accounts, and secure new business to achieve sales targets. Up to 50% overnight travel will be required. The position is located at the Corporate Office in Greenwood, WI.
Responsibilities:
- Serve as the primary liaison for assigned customers, developing and maintaining relationships with key stakeholders.
- Develop a strategic approach to relationship building, understanding the organizational landscape to influence and drive engagement at all levels.
- Work seamlessly with internal teams, including Customer Service, Packaging Procurement, Production, and Quality.
- Lead contract negotiations and renewal processes.
- Identify opportunities for product expansion at the Corporate and Distribution levels.
- Identify and resolve customer challenges and escalate as required.
- Monitor client accounts and provide regular updates and reports on account performance to the Vice President of Sales.
- Stay informed about industry trends and developments to better serve the company and our customers.
- Other duties as assigned by the supervisor
Qualifications:
- Exceptional attention to detail and strong organizational skills.
- Strong written and verbal communication skills.
- Ability to adapt effectively within a continually changing and demanding environment.
- Above-average computer knowledge. Fluent in typical business-type software (Word, Excel, PowerPoint, etc.) and willing to learn new proprietary systems.
- Ability to read and comprehend standard operating procedures and company guidelines in order to maintain regulatory compliance.
- Excellent networking and interpersonal skills to develop long-term relationships.
- Ability to work independently and as part of a collaborative team
- Bachelor’s degree is preferred but not required
