What are the responsibilities and job description for the Operations Manager - Georgetown, MA position at GRASSMASTER PLUS INC?
Job Location : Georgetown, Massachusetts
POSITION SUMMARY
Grassmaster Plus, Inc. has been providing Full-Service Lawn and Plant Health Care for clients in the North Shore and Metro North since 1980. We are seeking to hire an Operations Manager , who will be a true thought partner, alongside the President and the CEO, to positively influence the company direction and strategy in a proactive manner. The Operations Manager will develop systems and processes to attract and retain our dynamic team of technicians and ensure safety, quality, and efficiency for our staff and customers. This position is also responsible for the management of materials, inventory, scheduling, fleet and managing equipment repair and maintenance, and the annual budget.
ESSENTIAL RESPONSIBILITIES
- Develop and implement successful recruitment and onboarding strategies to attract and hire qualified technicians by utilizing job advertisements, conducting interviews, and implementing a robust onboarding program.
- Develop and manage all aspects of staff development to retain and support our top talent by implementing effective training programs, conducting weekly staff meetings, providing mentorship, improving retention efforts, and creating a positive and inclusive work environment.
- Monitor and review the performance of staff against annually set production goals and organize necessary interventions for improvement.
- Establish systems and processes for managing inventory, tracking materials and enforcing safety, quality and efficiency protocols.
- Evaluate and improve efficiency in technician scheduling and routing by utilizing technology and route planning software.
- Oversee the management and maintenance of the company's fleet of vehicles, power equipment and small tools.
- Develop and maintain the annual budget by utilizing financial information, analysis, and recommendations for cost-saving measures, while maintaining safety and customer satisfaction.
- Follow and enforce all established policies, procedures, and recognized practices.
COMPETENCIES
EXPERIENCE
PHYSICAL REQUIREMENTS
COMPENSATION AND BENEFITS
ABOUT US
Join our dynamic team as an Operations Manager at Grassmaster Plus, a leading provider in the lawn care industry, known for our commitment to excellence and customer satisfaction. Be part of our exciting journey towards continuous growth and contribute to maintaining beautiful landscapes for our valued clients. Our Core Values are the backbone of our business and guide our hiring process. We are :
If this position caught your eye, apply today! For best consideration, include a resume with your application.
Salary : $70,000 - $80,000
