What are the responsibilities and job description for the Assistant Restaurant Manager position at Graton Resort & Casino?
Position Summary :
The Assistant Restaurant Manager is responsible for ensuring fast, friendly, and courteous service. This role has a strong hospitality element, ensuring the restaurant delivers high quality food and drink and great guest service.
Essential Functions :
- Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
- Execute all Food Operations Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract.
- Open and close the restaurant.
- Interview, hire, and train new Team Members and effectively audit to ensure training standards are satisfied.
- Schedule shifts and assign duties to Team Members.
- Resolve Guest complaints in a professional manner.
- Conduct month-end inventory.
- Ensure restaurant adheres to all health and safety guidelines.
- Manage the inventory and order food and beverages, equipment and supplies.
- Ensure Team Members are exceeding Graton's Guest Service Standards.
- Coordinate communication between front of house and back of house.
- Conduct team huddles to pass along important information regarding property events, HR announcements, and restaurant specials.
- Evaluate and oversee job performance of all Team Members. Hold individual subordinates
- accountable for performance of job duties, tasks, policies and procedures.
Required Qualifications :
