Demo

Account Manager

GRAV
Austin, TX Remote Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 3/22/2025

Base: 45k base

On Target Commission: 30k

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Overview
  • Operating as the lead point of contact for any and all matters specific to your accounts including selling, new product introductions and order management.
  • Building and maintaining strong, long-lasting customer relationships
  • Promote sales and service culture while supporting company needs and goals.
  • Ensure GRAV's philosophy, mission, and vision are understood by our retail and distribution partners, and that our image and position are consistent to internal and external constituents.


What You'll Do
  • Follow a daily work schedule (9AM - 5PM CST) and participate in weekly meetings about the progress of outlined goals
  • Work with Sales Development Representative to handle successful transition of qualified leads and convert to customers.
  • Service existing accounts, obtain orders and establish new accounts through planning and executing a daily work schedule
  • Work with Sr. Account Manager to coordinate sales efforts within the territory
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Maintain business revenue and profitability targets 
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Work with Customer Service team to resolve any customer issues in a timely manner
  • Become a product and industry expert, constantly learning about your customers, the political climate, and our competitors
  • Supplies management with information regarding customer needs, problems, interests, competitive activities, and potential for new products and servicesParticipate in trade shows


Who You Are:
  • 2 years experience in Sales specific role in comparable industries
  • Experience in delivering client-focused solutions based on customer needs.
  • Strong closing and prospecting skills
  • Goal focused with a proven track record of hitting and exceeding sales targets
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Ability to work collaboratively with colleagues and staff to create results driven, team-oriented environments.
  • Proficiency in BrightPearl or similar ERP and  CRM software (SalesHub preferred): including reporting and bulk order management
  • Excellent verbal and written communications skills
  • Has strong critical thinking and problem-solving skills
 


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Benefits include paid time off, medical/dental/vision benefits, HSA, sick pay, parental leave and a 401k with employer match.

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