What are the responsibilities and job description for the Account Manager position at GRAV?
Base: 45k base
On Target Commission: 30k
\n- Operating as the lead point of contact for any and all matters specific to your accounts including selling, new product introductions and order management.
- Building and maintaining strong, long-lasting customer relationships
- Promote sales and service culture while supporting company needs and goals.
- Ensure GRAV's philosophy, mission, and vision are understood by our retail and distribution partners, and that our image and position are consistent to internal and external constituents.
- Follow a daily work schedule (9AM - 5PM CST) and participate in weekly meetings about the progress of outlined goals
- Work with Sales Development Representative to handle successful transition of qualified leads and convert to customers.
- Service existing accounts, obtain orders and establish new accounts through planning and executing a daily work schedule
- Work with Sr. Account Manager to coordinate sales efforts within the territory
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Maintain business revenue and profitability targets
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Work with Customer Service team to resolve any customer issues in a timely manner
- Become a product and industry expert, constantly learning about your customers, the political climate, and our competitors
- Supplies management with information regarding customer needs, problems, interests, competitive activities, and potential for new products and servicesParticipate in trade shows
- 2 years experience in Sales specific role in comparable industries
- Experience in delivering client-focused solutions based on customer needs.
- Strong closing and prospecting skills
- Goal focused with a proven track record of hitting and exceeding sales targets
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Ability to work collaboratively with colleagues and staff to create results driven, team-oriented environments.
- Proficiency in BrightPearl or similar ERP and CRM software (SalesHub preferred): including reporting and bulk order management
- Excellent verbal and written communications skills
- Has strong critical thinking and problem-solving skills
Benefits include paid time off, medical/dental/vision benefits, HSA, sick pay, parental leave and a 401k with employer match.