What are the responsibilities and job description for the Durable Medical Equipment Specialist position at Graves Drug?
Graves Drug is seeking a motivated and detail-oriented DME Specialist to join our team! If you have a passion for healthcare, and exceptional organizational skills, this could be the perfect opportunity for you.
What is DME?
Durable Medical Equipment (DME) includes essential medical devices such as diabetic shoes, continuous glucose monitors (CGMs), CPAP machines, and walkers. These items are designed for long-term use to support mobility, independence, and recovery, helping patients maintain a higher quality of life.
Responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues related to durable medical equipment.
- Assist clients in selecting appropriate equipment based on their needs and preferences.
- Educate customers on the proper use and maintenance of medical devices.
- Collaborate with healthcare professionals to ensure seamless delivery and setup of equipment.
- Maintain accurate records of customer interactions and equipment transactions.
Qualifications
- Previous experience in a DME or healthcare-related role preferred.
- Strong knowledge of insurance billing and prior authorizations for DME is a plus
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.
- Proficiency in computer systems and inventory management.
- Certification in DME or healthcare-related field is a plus.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $13 - $15