What are the responsibilities and job description for the Host position at Gravity Haus Inc?

Job Type

Full-time, Part-time

Description

Gravity Haus is looking for an energetic and outgoing Host. The ideal candidate maintains a positive attitude and is driven to provide outstanding customer experiences.

That's where YOU come in!

Who You are

You love interacting with people and get great joy in brightening people's day.
You thrive in a fast paced dynamic environment
You deliver exceptional customer service and ensure that your team follows suit
You are passionate about and engaged with providing the ultimate guest and team member experience.
You have excellent organizational skills with the ability to communicate effectively.
You have exceptional emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members and stakeholders at all levels.
You're a true team player who can set your ego aside and find win-for-all solutions.
You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.

What You'll Do

Welcome all guests and ensure they are given responsive, professional and gracious service at all times.

Seat guests based on guest preferences and under the direction of the management team. Work to balance out the guest flow and maximize covers in the dining room.

Accommodate special seating requests whenever possible. Understand how to accommodate guests with disabilities within the dining room to ensure they have a pleasurable experience.

Uses Open Table system for appropriately facilitating reservations and guest placement.

Maintain a clean and sanitary work environment. Keep all service stations / areas clean and organized at all times.

Communicate pertinent information to a Manager in a prompt fashion to respond to any guest needs and provide the highest possible level of service.

Participate in line-up and all required staff meetings, asking questions to stay informed and knowledgeable of new menu items and wine choices. Contribute to discussions and bring forward suggestions for improvement.

Ensure equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.

Be able to properly manage time and resources and work efficiently with minimal supervision.

Perform guest restroom quality checks frequently during service through personal inspection.

Be available to fill in as needed or as directed by the restaurant manager or immediate supervisor to ensure restaurant operations are smooth and efficient.

All other duties as assigned.

Be an Ambassador for Gravity Haus, sharing our mission and and vision to build our globally conscious community for the modern adventurers!

Embrace the Gravity Haus core values of :

Keep Growing

Bring Others Along

Create Powerful Moments

Be "All-In" Go the Distance

Make it Better than You Found It

What We Can Offer You

Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership. For part time team members, benefits vary.

Requirements

Education and Experience

1 years of experience preferred

Physical Requirements

Ability to stand for long periods of time

Ability to lift up to 50 pounds

Salary Description

18-$20 / hour plus tips

Salary : $18 - $20

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