Salesforce Commerce Cloud Business Analyst

Role Overview:

Translating business needs into functional Salesforce Commerce Cloud solutions, analyzing processes, and ensuring successful implementation and adoption

Key Responsibilities:

• Requirements Gathering and Analysis
• Process Improvement
• Solution Design and Configuration
• Collaboration
• Data Analysis and Reporting
• Testing and Training

Required Qualifications:

• 8 years of professional work experience
• 5 years in consulting or 5 years of Salesforce.com experience
• Sales Cloud and Service Cloud experience preferred Experience with designing and building complex flows and other automations.
• Experience with business process definition and writing user stories to capture Salesforce requirements.
• Experience with data migrations and designing or building Salesforce integrations with 3rd party applications.
• Ability to work both independently and within a team environment backed up by strong communication skills

Preferred Skills:

• Analyzing data to identify trends and opportunities for improvement.
• Developing and defining project roadmaps
• Solution design, implementation, integration, development, testing & quality assurance, troubleshooting, training and knowledge transfer.