What are the responsibilities and job description for the Experience Architect (Salesforce) position at Gravity IT Resources?
To Apply for this Job Click Here
Title : Experience Architect (Salesforce)
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Type : Contract – 6 Months
Location : Juno Beach (5 days onsite)
Key Responsibilities
- Lead and participate in experience benchmarking and usability testing to ensure Salesforce solutions meet user needs.
- Conduct user and channel behavior analysis to inform design decisions.
- Perform qualitative and quantitative research to gather actionable insights.
- Develop personas and journey maps that reflect user needs and expectations.
- Identify and address challenges through root cause analysis.
- Collaborate on experience blueprinting and value modeling to enhance solution impact.
- Facilitate design thinking workshops and co-creation sessions with stakeholders.
- Synthesize insights and present findings to business and IT partners.
- Create and iterate on storyboards and concepts to visualize ideas and designs.
- Serve as a bridge between business stakeholders and IT, ensuring Salesforce projects are user-centric and technically feasible.
Qualifications
To Apply for this Job Click Here
J-18808-Ljbffr
