What are the responsibilities and job description for the Customer Support position at Gravity Tech Inc?
Job Title: Customer Service Representative
Location: Lansing, MI 48906 (Onsite)
Shift Hours: 8:00 AM - 4:30 PM
Duration: 6 months
Job Description:
- Strong computer skills, particularly with Excel.
- Ability to work effectively both in a team setting and independently.
- Excellent customer service skills, including conflict resolution and problem-solving.
- Friendly and outgoing demeanor.
- Handles routine customer orders, inquiries, and complaints related to products.
- Maintains ongoing relationships with customers and sales staff, providing product knowledge and availability information.
Job Types: Full-time, Temporary
Pay: $15.00 - $18.00 per hour
Shift:
- Morning shift
Experience:
- Customer service: 5 years (Preferred)
- Call center: 5 years (Preferred)
- Customer support: 1 year (Preferred)
- Attention to detail: 1 year (Preferred)
Work Location: In person
Salary : $15 - $18