Front Desk Chiropractic Assistant

About us

Gray Chiropractic, LLC is a small family business in Independence, MO. We are professional, fast-paced, demanding and fun! We have 2 doctors that are able to offer a wide range of treatments. Traditional Chiropractic Care ... Traditional and Modern Acupuncture ... Injury Rehabilitation and Physiotherapy ... Massage Therapy ... Dietary & Nutritional Counseling and Doctor-Supervised Weight Loss. Additional information checkout our website: https://graychiropractic.com

Posting Title: Front Desk Chiropractic Assistant
Employee Type: Full or Part time
Schedule: (Monday-Thursday 8:30am -1:00pm *break* 2:30pm -6:30pm)

Starting Wage: $17.00

Position Overview: As Front Desk Assistant your administrative and clerical duties include but are not limited to scheduling appointments, maintaining medical records, entering charges, recording medical histories, assembling patient data, collecting payments, and sending and receiving correspondence. While experience is a plus, we will provide you with training to make your job rewarding. If you enjoy helping people, this may be the perfect job for you.

Essential Duties and Responsibilities of a Front Desk Assistant

• Answers telephones and takes comprehensive messages to provide to appropriate department.
• Schedules and confirms patient appointments.
• Greets visitors, ascertains purpose of visit, and direct them to the applicable next step.
• Collects and compiles patients’ identification, medical information, and other essential data.
• Operates office equipment including but not limited to telephones, photocopiers, scanners, facsimile machines, and a variety of software applications on Windows 11.
• Interviews patients to complete all documents, case histories, forms, and insurance requirements.
• Procures patient payments at the time of service and maintains records of receipts.
• Audits and maintains inventory of all office products and supplies.
• Communicates with patients, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Controls the waiting room, attends to patient needs, and ensures the office runs on time.
• Abides by HIPAA laws regarding sharing of personal medical information.
• Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each work shift.
• Supports the doctor’s office and practice goals.
• Possess reliable transportation and dedication to superior attendance.
• Distributes educational information to patients as instructed by the chiropractor.
• Possess reliable transportation and dedication to superior attendance.

Required Knowledge, Skills and Abilities

• Proficiency with all technology including but not limited to all Microsoft products, Windows 11, Google Chrome, HP All-in-One, Fluentstream phones, among other applications and features.
• Able to multitask, but remain meticulously organized and undisturbed under anxious pressure.
• Strong communications skills and the ability to relate to people from all walks of life.
• Familiar with HIPAA regulations and medical information sharing practices.
• Willing to embrace a holistic health philosophy and be willing to explain to patients how chiropractic medicine fits into that philosophy.
• Ambitious, self-starter, and able to produce flawless work with minimal direction or supervision.
• Candidates with comprehensive math skills, scrupulous attention to details, and impeccable follow through are strongly encouraged to apply.

Education and Experience

• High school diploma or GED equivalent required.
• Must have two years’ experience working with people.

Work Environment

• Must be able to spend long hours standing, moving, and lifting no more than 50 pounds.
• Must be equipped and willing to interact with people over the phone and in person on consistent basis.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Schedule:

• Day shift

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $17