What are the responsibilities and job description for the Tour Guide position at Gray Line Niagara Falls Canada/USA?
Job Title: Tour Guide – Niagara Falls, NY
Company: Gray Line Niagara Falls
Location: Niagara Falls, New York (Must be legally authorized to work in the United States.)
Job Type: Part-time/Full-time
Job Summary:
Gray Line Niagara Falls is seeking enthusiastic and knowledgeable Tour Guides to lead engaging and informative tours in Niagara Falls, NY. As a Tour Guide, you will be responsible for providing guests with a memorable experience by delivering historical, cultural, and fun facts while guiding them through key attractions.
Key Responsibilities:
Lead guided tours in Niagara Falls, NY, ensuring an engaging and educational experience for guests.
Deliver accurate and entertaining commentary on the history, geography, and significance of Niagara Falls and surrounding attractions.
Ensure the safety and comfort of all guests throughout the tour.
Answer questions and interact with guests in a professional and friendly manner.
Manage tour logistics, including group coordination and timing at various stops.
Assist with guest check-ins and provide clear instructions on tour schedules and expectations.
Maintain a high level of customer service to enhance the guest experience.
Qualifications & Requirements:
Must be legally authorized to work in the United States.
Previous experience as a tour guide or in a customer-facing role is preferred.
Strong public speaking and storytelling skills.
Ability to engage with diverse groups and create an entertaining atmosphere.
Knowledge of Niagara Falls history, geography, and key attractions (training provided).
Fluency in English is required; additional language skills are a plus.
Comfortable working outdoors in various weather conditions.
Ability to walk and stand for extended periods.
Availability on weekends, holidays, and peak tourist seasons.
Why Join Gray Line Niagara Falls?
Work with a reputable and established tour company.
Meet travelers from around the world and share the wonders of Niagara Falls.
Competitive pay and potential for tips.
Fun and dynamic work environment.
Training provided for the right candidates.
If you have a passion for storytelling, enjoy meeting new people, and want to be part of an exciting team, we encourage you to apply!
How to Apply:
Please submit your resume and a brief cover letter detailing your experience and interest in the role.
We look forward to hearing from you!