RPA Business Analyst

Make a difference.

As an RPA Business Analyst, you will work with technical analysts, Corporate sponsors, customers, and other team members to implement the software solutions that support business processes and are aligned with business strategies. You will facilitate the optimization of business unit performance by enhancing the alignment between business process and Information Technology (IT) and will be integral to any decision-making involving technology.

RPA, Robotic Process Automation, uses software robots to automate repetitive tasks that mimic human actions, such as processing transactions, entering data, extracting data, logging into applications, generating reports, etc.

In this role you will:

• Actively resolve day-to-day technology needs of the business with a focus on the analysis of process problems and suggesting solutions
• Lead the gathering of business requirements; responsible for the collection, analysis, review, documentation, and communication of business needs and for ensuring proposed solutions meet business requirements
• Identify processes for improvement; document existing processes, analyze gaps between the current and the desired state; design new processes, and plan the transition to the new process
• Collaborate with internal customers, other functional teams, development teams, and other stakeholders to identify user requirements, assess available technologies, and recommend solution options; advise on options, risks, costs versus benefits, and impact
• Develop and promote good business relationships; prioritize work, and coordinate activities with internal customers and IT colleagues to ensure successful project implementation and meet expected service levels
• Maintain full knowledge of all phases of business-specific technology implementations; apprise business management of progress; keep IT management aware of issues and potential problems, and resolve conflicts
• Test system changes related to assigned business processes to ensure the changes adequately satisfy business requirements with no negative impact
• Document work, including change requests and functional specifications, and manage changes to such documentation; responsible for end user documentation including help documents and training aides such as Quick Reference Guides, Work Instructions, and videos for new/existing functionality

What you bring to the table:

• 3 years Business unit experience that includes working with technology solutions required
• 4 year degree preferred
• Knowledge of principles, practices, and procedures in field of specialization
• Analytical, problem solving, and conceptual skills
• Project management skills
• Excellent oral and written communication skills including translating technical concepts into business terms
• Strong interpersonal and teamwork skills with a demonstrated ability to work well in cross-functional project teams
• Experience designing creative solutions to meet business needs
• Ability to perform some of the duties of their peer technical analyst in their absence
• Some travel required

Work Shift and Hours: Monday - Friday, 7:30am - 4:30pm, in office

Compensation Details: The expected base salary for this position is starting at $63,000 depending on experience. This position is also bonus eligible - based on specific and relevant business metrics.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

• Life Insurance coverage for you and options for your family.

• Save on expenses with Flexible Spending Accounts.

• Enjoy our Disability Benefits at no cost to you.

• Share in our success with Profit Sharing Plans.

• 401(k) Savings Plan with company match to help secure your future.

• Paid Vacation & Sick Days to spend time away from work or in case of an illness.

• Rest and recharge during our Paid Holidays throughout the year.

• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.

• Volunteer with Community Time Off to give back to the community.

• Predictable Work Schedules to plan your life: no weekends or nights for most roles.

• Celebrate your and others' achievements with our Employee Recognition Program.

• Reach your career goals with our Educational Reimbursement and Career Development Programs.

• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

Apply now and find out what’s next for you.

Equal Opportunity Employer/Vet/Disabled

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