Manager, Human Resources . Craft Workforce Development

This position, based in our Charlotte, NC office will closely interact with our HR team and various hiring managers to 1. “Own” and drive our craft workforce hiring and development efforts to build a robust talent pipeline to support the growth of the company, and 2. Partner with the General Manager of our Southeast division to drive strong employee engagement and team performance. This role will manage the HR Coordinator responsible for the onboarding and offboarding of all craft employees.

RESPONSIBILITIES

Craft Workforce Development

• Lead and oversee all craft recruiting and hiring to ensure that open positions are filled as quickly as possible with top talent for multiple disciplines such as ironwork, equipment setting/millwright, mechanical, welders, etc.
• Network to recruit active and passive candidates for current positions and build talent pipelines for future opportunities.
• Screen resumes for appropriate skills, credentials, experience, and knowledge; schedule and/or conduct in-person and phone screen interviews to determine technical qualifications and cultural fit for safety and quality.
• Lead and facilitate weekly craft workforce planning / staffing meetings with operational managers to identify short and long-term craft workforce planning needs and to ensure high levels of collaboration and communication.
• Maintain the craft applicant tracking system to monitor the availability, qualifications, and eligibility for rehire/hire of former/future employees.
• Ensure a smooth onboarding process for all incoming craft employees by sending project specific welcome packets with onboarding instructions and critical company, safety, and project information.
• Partner with the safety and operations teams to conduct new hire orientations for craft employees to communicate expectations around the safety culture, quality standards and other policies and procedures.
• Monitor industry trends and best practices in all aspects of craft workforce development and make recommendations for new or improved practices.
• Represent the company at construction industry conferences, associations, job fairs, trade schools, and other networking events to build relationships, promote the company brand.
• Provide senior leadership guidance in using best practices in the areas of craft workforce development, employee engagement, communication, and total compensation.
• As needed, travel to project sites to lead and/or support the HR Coordinator in hiring and onboarding of large groups of craft employees.

HR Operations / Generalist Duties

• Provide HR generalist guidance for staff employees related to performance management, onboarding and offboarding, policy/procedure interpretation, and employee engagement / retention.
• Provide advice and coaching to supervisors and managers on people-related issues and challenges (interviewing and selection, performance management, employee relations, leave requests, etc.)
• Regularly travel to project sites to ensure positive employee engagement and team dynamics (craft and staff), uncover people/team issues, and work constructively with senior project management to address and resolve any issues or conflicts.
• Keep senior management informed of any people / team issues that could jeopardize the achievement of business objectives, and those which are not being addressed adequately at the project level.
• Support two corporate recruiters in interviewing and selection efforts (college campus, staff, management) as needed and offer input and suggestions to maintain best-in-class hiring practices.
• In coordination with corporate HR, conducts workplace investigations, ensuring effective application and administration of Company Policy.
• May have responsibility for coordinating and scheduling special activities such as career fairs, benefits open enrollment, drug testing, employee events, or intern/co-op events.

POSITION REQUIREMENTS:

• A minimum of five years of experience recruiting construction craft workers required; previous human resources generalist experience preferred.
• Candidates with their own network of craft workers with industrial, self-perform construction experience is a plus.
• An undergraduate degree in construction, human resources or relevant discipline preferred.
• Strong management and leadership skills and the ability to positively influence direct report(s), operations managers, and peers.
• Conveys a sense of urgency and proactive desire to support and collaborate with managers and superintendents both in the office and in the field.
• Strong computer skills (MS Outlook, Teams, Word, Excel, Power Point) required.
• Previous experience using UKG Ready (HRIS), Bridget (workforce planning software), Smartsheet, and applicant tracking software is strongly preferred.
• The ability to establish strong interpersonal connections and trust with managers and employees at all levels of the organization.
• Effective oral and written communication skills required; strong presentation skills and the ability to run meetings.
• Strong attention to detail, organization skills and the ability manage multiple, competing priorities.
• Problem solving skills and critical thinking skills with a metrics-driven approach to solutions.
• Ability to maintain confidentiality and exercise discretion when managing sensitive employee relations issues.
• Must be willing and able to travel domestically with overnight stays as needed.