Demo

Territory Manager

Graymont Medical
Chicago, IL Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 5/9/2025

About Graymont :

Graymont Medical is a portfolio of patient-first healthcare brands. Founded in Chicago in 2012, we help athletes and patients recover smarter with best-in-class orthopedics and durable medical equipment needs. We’re a small, tight-knit, purpose-driven organization with aggressive growth goals. Our family of businesses vary in focus, yet share one common goal – the quality of care we provide to people is our top priority.

Graymont Medical is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About this Position :

As a Territory Sales Manager, you’ll ensure our medical device equipment (Smith Nephew, RTI, OrthoCor, JAS, etc.) is being used effectively by surgical teams in operating rooms. You will drive sales growth by building and maintaining relationships with surgeons, hospital administration, and staff as you share how our library of products can provide optimum patient outcomes. You will use your industry expertise and in-depth technical knowledge to support product sales and surgeon and staff education. Managing your time and territory independently, you will manage your own schedule of case coverage, prospecting business, customer meetings, and medical education to facilitate business continuity and growth.

The Territory Sales Manager is a sales position with direct responsibility for approximately 15-25 accounts. The role is accountable for developing relationships, establishing credibility and driving sales growth in the territory. This is a 100% field-based role that is performed in hospitals, surgery centers & associated clinic environments. The Territory Sales Manager is expected to provide their own transportation to locations and will be reimbursed for mileage. Depending on territory size, Territory Sales Managers may also work with an Associate Sales Representative for servicing and business.

Essential Duties and Responsibilities

  • Manage and grow territory and individual accounts by listening for what surgeons and patients need.
  • Determining which current or new products may address patient needs and discussing new products or technology that will achieve better patient outcomes.
  • Identify target opportunities and educating surgeons and staff on Durable Medical Equipment business and products.
  • Manage and execute a productive schedule of case coverage, prospecting business, customer meetings, & medical education to facilitate business continuity and growth.
  • Review monthly and quarterly performance to sales quota; utilizing sales reports to track territory performance and customer behavior.
  • Design action plans to protect and maintain existing business and drive sales growth.
  • Managing CRM platforms for pricing, forecasting, sales reporting, rep education goals.
  • Manage interactions and relationships between all areas of accounts including c-suite administration, orthopedic surgeons, HCP, OR staff, SPD, Bio-Med engineering.
  • Ensure the corporate partner(s) products, sales and education expectations are met (Smith Nephew, RTI, OrthoCor, JAS, etc.)
  • Maintain an in-depth knowledge of key products, clinical publications and developments, and technical knowledge to support product sales and surgeon and staff education
  • Assist with inventory management including maintaining an active inventory and placing new orders for products from manufacturer, documenting and communicating when a product has been used; and inspecting equipment.
  • Support elective surgery case coverage by planning, organizing, and delivering surgical case logistics. As necessary, providing hands-on guidance and training to surgeons and staff.

This description is not all-inclusive and may be modified from time to time at the discretion of management.

Required Qualifications

Education and / or Experience :

  • Experience working in a health care, hospital or similar setting
  • Excellent knowledge of human anatomy
  • 2 years of industry-related sales experience strongly preferred
  • Bachelor’s degree and / or a Certificate of Completion from Medical Sales College
  • Competencies :

  • Strong interpersonal skills with the ability to quickly build trusting relationships and influence without
  • Ability to stand alone, take initiative, demonstrate curiosity, and deliver results in a fast-paced, ambiguous and dynamic work environment
  • Excellent communication skills with the ability to listen, guide and influence others
  • Self-starter with strong self-awareness and initiative to learn and grow through coaching, feedback and ongoing learning and development opportunities
  • Ability to make connections between new learnings and business opportunities, confidently providing product-specific information and guidance to customers
  • Demonstrated ability to comfortably deal with complex concepts and apply learnings to new situations
  • Demonstrated resiliency and ability to quickly bounce back from challenges, think on their feet
  • Strong self-starter; taking initiative and personal responsibility, and working with minimal supervision; can be counted on when times are tough
  • Exceptional organizational skills with strong ability to plan carefully and flex often
  • Demonstrated ability to confidently and effectively observe surgical and / or medical procedures
  • Demonstrated strong administrative and computing skills using Microsoft Office Products (e.g., Office, Excel)
  • Aptitude to learn customer relationship management software (SalesForce, Movemedical, & similar)
  • Ability to apply functional knowledge of operating implants and instrumentation as well as workflow efficiencies during medical procedures preferred
  • Physical Demands / Working Conditions :

  • Ability to safely lift, push, or pull 25-50 lbs. regularly
  • Sitting and standing for prolonged periods of time – 4 hours per day, including driving to a variety of locations
  • Moderate stress due to regular deadlines and daily challenges
  • What you can expect from us

  • Benefits :  Medical, vision, dental…and more! (We are a healthcare company, after all.)
  • 401(k) with employer match. We’re planning for the future—and we want to help you do the same.
  • Market-leading parental leave. We walk the walk.
  • Competitive compensation & generous PTO.
  • A growth environment. The sky’s the limit.
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