What are the responsibilities and job description for the Technician C - 8040 position at Grease Monkey International?
Summary/objective:
Technician C requires average mechanical knowledge and performs most mechanical tasks assigned to them, including the following jobs or services: brakes, rotors, fluid exchanges, oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g. wiper blades, air filters, etc.). Technician C communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include some courtesy services, tire repair and replacement services.
**You are paid an hourly rate and a commission percentage that is standard across the company.
Essential Duties
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.
- Diagnoses vehicle problems based on customer complaints and inspection.
- Examines assigned vehicles to determine if further safety or service work is required or recommended.
- Partner with the Center Manager if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended. Road tests vehicles as needed.
- Ensures that customers' cars are kept clean. Notify the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.
- Keeps the shop areas neat, clean and organized.
- Maintains and is accountable for all store-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
- Understands, and comply with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know -this includes any SOP of our company guidelines and rules.
- Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management
- Participates in organization-sponsored training programs.
- Other tasks as assigned.
Qualifications: Education and/or Experience
- Minimum of two years related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine tickets, notes and other correspondence.
- Ability to effectively present information and respond to questions from customers.
- Valid Driver's License
- State Emission Certification- if applicable in your state
- State Vehicle Inspector Certification- if applicable in your state
Physical Demands / Work Environment and Requirements
- We require tools for this position that enable you to perform the majority of services that you are qualified to perform. You will need to have a toolbox with tools on site.
- You will be required to sign a contract with our uniform policy and procedure plan.
- Ability to work in cramped places, such as underneath a jacked-up automobile or a lower bay.
- Upper body strength and stamina to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured.
- Fine motor skills to be able to work with small fasteners, such as nuts, bolts, and washers.
- Vision: Ability to read diagrams, manuals and emails. Often, you are required to work with color-coded wiring.
- Ability to work in fluctuating and sometimes extreme weather temperatures.
