Sales Support Administrator

Job Overview:

Are you an organized, proactive, and tech-savvy individual with a knack for supporting sales teams and driving creative marketing initiatives? If you thrive in a fast-paced environment, love multitasking, and enjoy problem-solving, we have the perfect opportunity for you!

As a Sales Support Admin, you’ll play a pivotal role in providing essential administrative support to our sales team while contributing to digital marketing campaigns. You’ll be part of a collaborative, fun, and growing team that values creativity, innovation, and efficiency. This is your chance to make an impact while developing new skills in customer support, sales, and marketing.

What You’ll Do:

Sales Support & Admin Assistance:

• Serve as the go-to individual for answering customer inquiries quickly and professionally.
• Maintain accurate customer accounts, ensuring smooth transactions and communication.
• Assist the sales team by handling emails and communication to ensure clarity and consistency.
• Troubleshoot and resolve customer issues via chat and email in a timely and efficient manner.
• Own the monthly commission calculations for 11 sales representatives.
• Provide administrative support to keep the sales team organized and efficient.

Marketing Contributions:

• Participate in face-to-face marketing to build customer relationships.
• Support the creation and maintenance of websites, newsletters, and email campaigns, with a focus on digital marketing.
• Collaborate on creative marketing campaigns to drive brand awareness and customer engagement.
• Track and analyze marketing efforts, adjusting strategies as needed for optimal results.
• Contribute fresh ideas to the team, ensuring we stay innovative and ahead of the curve.

Core Competencies:

• Detail-Oriented & Organized: Precision and accuracy are key. You’ll be responsible for managing multiple moving parts and keeping everything on track.
• Proactive & Results-Driven: You take initiative and thrive on challenges. You’re someone who doesn’t wait to be told what to do.
• Strong Communicator: Whether it’s through email, chat, or face-to-face, your communication is clear, professional, and effective.
• Tech-Savvy: Comfortable using CRM systems, marketing software, and digital tools to streamline processes and stay ahead of the game.
• Adaptable Team Player: You’re flexible, dependable, and enjoy working collaboratively to achieve team goals.

Additional Perks:

• Enjoy a fast-paced, dynamic role where no two days are the same.
• Contribute to a culture that values teamwork, innovation, and creative problem-solving.
• Opportunity to grow within a company committed to sustainability and making a positive impact on the environment.

What We’re Looking For:

• A strong eye for detail and an unwavering commitment to accuracy.
• Excellent communication skills, both written and verbal.
• A proactive mindset with a “get things done” attitude.
• Comfortable with tech tools and eager to learn new systems.
• Prior experience in a sales support or admin role is a plus.
• Basic knowledge of social media is helpful, though not the focus of the role.

Preferred Qualifications:

• Degree in Business, Marketing, Accounting, or a related field is a plus.

Why You’ll Love It Here:

• Collaborative Team Culture: Work alongside a supportive and forward-thinking team where your ideas are valued.
• Growth Opportunities: Gain hands-on experience across multiple areas—sales, marketing, customer support—and develop your career.
• Meaningful Work: Join a company committed to environmental sustainability and making a positive difference.
• Supportive Environment: You’ll be surrounded by people who value your contributions and support your growth.

About Greasecycle:

Greasecycle is a fast-growing, family-owned business, ranked 16th in the Environmental Services industry by Inc. Magazine. We specialize in the collection and recycling of used cooking oil and grease trap services. Join our passionate team and help us make the world a greener place!

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Compensation Package:

• Holiday pay

Schedule:

• Day shift
• Monday to Friday

Experience:

• Administrative: 2 years (Required)
• Sales support: 1 year (Required)
• Google Suite: 1 year (Required)
• Communication skills: 2 years (Required)

Ability to Relocate:

• Charlotte, NC 28206: Relocate before starting work (Preferred)

Work Location: In person

Salary : $40,000 - $50,000