What are the responsibilities and job description for the Team Leader/Cake Decorator position at Great American Cookie / Marble Slab Creamery?
Team Leader / Cake Decorator
Great American Cookies / Marble Slab Creamery - Shawnee, OK
At Great American Cookies / Marble Slab Creamery, our goal is simple: to bake the best Cookies ever made. By using premium ingredients in every freshly baked treat, and offering excellent customer service, we guarantee products that are not only delicious but also a delight to enjoy.
Great American Cookie / Marble Slab Creamery is seeking an experienced, innovative team leader and artistic cookie cake decorator. The candidate must be reliable, neat, and detailed oriented.
We provide all who work with us a friendly, cooperative, and rewarding environment which encourages long- term, satisfying, growth employment. We employ individuals who are hardworking, respectful, enthusiastic, and real. We like candidates who cannot only think strategically, but who also know how to roll up their sleeves and work side by side with other team members.
Job Functions: The Team Leader is expected to be available to work a flexible work schedule of up to 40 hours per week. Adheres to the dress code at all times. Reports directly to the Owners. Produces business results in accordance with budgeted expectations. i.e. sales, labor, and other store operating expenses. Exercises a high level of professional care in cash handling responsibilities, verifies daily deposits and promptly accounts for discrepancies. Ensures that the store is properly staffed, and all personnel are in the proper uniform, properly trained in sales techniques and store operating procedures, including suggestive selling techniques and sampling procedures. Ensures products are prepared, cooked and displayed according to company standards and policies that project a positive and inviting image. Maintains a high level of vigilance and control over the waste program. Completes Weekly Sales Summary, payroll inventories, and associated paperwork and adheres to corporate mail schedule for appropriate reports. Completes all inventories as scheduled and orders product/supplies according to stated procedure. Follows model stock guidelines provided by Management. Follows company policies/procedures as they relate to hiring, training, and progressive corrective action. Prepares and conducts performance evaluations of store personnel in accordance with company policy. Responsibilities: Maintains store cleanliness to the highest standard in accordance with company policy. Orientation of new Team Members, initial and ongoing training. Ensures all Team Members are clocked in and out on their scheduled times, including breaks. Handles customer complaints as per company policy. Participates in decision-making to ensure the execution of all company marketing programs/promotions. Performs other essential duties as directed by the owners. Hours: It is expected of you to always be at work on time. Hours will fluctuate according to store needs. Any change in schedule must be approved by the 0wners. Always clock in and out and take your breaks and lunches.
~Specialize in decorating standard cookie cakes and Ice cream cakes as well as construct custom designs upon request
~Provide premier customer service
~Possess and maintain a positive attitude
~ Able to work in a fast-paced environment
~ Train and evaluate employees
~ Possess the ability to work independently
~ Must be able to meet deadlines
~Able to work weekends and holidays
~ Resolve customer complaints
Job Type: Full-time
Job Type: Full-time
Pay: $10.00 - $14.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
Compensation Package:
- Hourly pay
- Tips
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $10 - $14