What are the responsibilities and job description for the Licensed Massage Therapist position at Great American Dining?
Classification: exempt
Pay scale: Commission based
Reports to: Spa Supervisor
Job Description
- Primary responsibility is performing massage services as outlined in our spa offerings
- Work is to be practiced within the scope of your practice while upholding the professional code of ethics.
- This is a commissioned, nonexempt position
- Supervised directly by the Spa Supervisor.
Duties and Responsibilities:
Essential Duties:
- Providing guests with a thorough, knowledgeable and professional treatment according to Spa protocol.
- Comprehend and abide by the Great American Dining Company and The Spa policies.
- Maintains scheduled work hours.
- Demonstrate respect, sensitivity, concern and professionalism when addressing guest’ needs.
- Practices universal health care protocol while interacting with guests and coworkers.
- Set up and break down of assigned treatment room; maintaining a neat and well-stocked room.
- Completion and submission of necessary paperwork, regularly checks mailbox, reads posted notices on bulletin board.
- Attend monthly staff meetings, departmental meetings and workshops as directed.
- Exercise dependability and willingness to work with schedule flexibility.
- Build and maintain repeat clientele.
- Refers guest problems or complaints to supervisor when unable to resolve alone.
- Up selling treatments
- Selling retail
Job Related Duties:
- Regular cleaning and vacuuming of treatment rooms, treatment hallway and supplies & equipment therein.
- Bringing to the attention of management any and all equipment in need of repair.
- Bringing to the attention of management any and all supplies and items in need of reorder.
- Maintaining laundry supply within The Spa (each therapists should do a minimum of 2 loads per shift).
- Ensuring cleanliness and order throughout The Spa.
- Assisting other therapists in set up or breakdown of treatment rooms to aid in smooth daily operation of The Spa.
- Assisting in the greeting of guests when needed.
- Providing information to other therapists in areas which you may be more knowledgeable to allow for professional growth within the Spa Department
- Any other tasks which may be delegated by the Spa Manager.
Qualifications:
- Hold a current New Hampshire Massage Therapist license
- Must possess a minimum of 500 hours of training from an accredited/approved Massage school.
- Must be able to perform services as Spa protocol dictates.
- Must possess a cooperative and positive attitude, exercising reason.
- Must work as a team player, assisting in the seemingly flawless operation of The Spa.
- Must be dependable and able to adjust to schedule changes, including cancellations and additions.
Position Type/Expected Hours of Work
- Must have enthusiasm and possess excellent customer service skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication and listening skills, as well as basic computer knowledge.
- Must be a team player.
Additional Eligibility Qualifications
- Must hold and maintain a New Hampshire Massage license
AAP/EEO Statement: It is the policy of Great American Dining to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
