What are the responsibilities and job description for the Server - The Common Man Family position at Great American Dining?
JOB DESCRIPTION
Summary / Objective
Sell and serve food and drinks in a professional manner.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o Must be able to pass Team certification yearly.
o Serve three to four tables, as determined by management.
o Have complete knowledge of Restaurant’s food and beverage preparation.
o Ability to sell alcohol and food items.
o Able to use a computer to ring orders on a check.
o Able to interact with guests in a friendly / fast and hospitable manner.
o Able to accept different types of payment and make change.
o Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
o Ability to clear and reset tables.
o Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
o If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.
o All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
o Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
Competencies
- Customer / Client Focus.
- Ethical Conduct
- Initiative.
- Thoroughness
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds.
Position Type and Expected Hours of Work
This position regularly requires long hours and frequent weekend and holiday work.
Travel
No travel is expected for this position.
State applicable health and / or alcohol compliance card.
Must be of legal age according to state regulations to serve alcohol.
Preferred Education and Experience
Additional Eligibility Qualifications
None required for this position.
AAP / EEO Statement
It is the policy of Common Man to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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