What are the responsibilities and job description for the Inside Sales Asssociate position at Great American Inc?
We seek an Inside Sales Representative to join us in our fast-paced parts distribution business. Our Inside Sales Representative team members are knowledgeable, energetic, and passionate about helping customers with their commercial and heavy-duty parts needs. Our Inside Sales Representative team members deliver excellent customer service and ensure a positive customer experience. If you are someone who thrives in this environment and is looking for an opportunity to prosper with a growing company, we want to talk to you!
Who We Are: Since 1980, Great American, Inc. has proudly served as a parts distribution warehouse, providing our customers with the highest quality products and support. From heavy-duty and medium-duty trucks, trailers, and equipment, we remain committed to partnering with our customers, offering equipment and support to keep up with their changing needs. This all starts with our most significant asset…our employees.
Qualifications:
- Take pride in delivering excellent customer service
- Available to work a flexible work schedule
- Thrive in a busy, fast-paced environment
- Knowledge of cataloging and/or inventory management systems a plus
- Can operate a cash register and navigate computer and paper catalog systems
- Heavy-duty parts and hydraulics knowledge and/or experience a plus
- Excellent verbal and written communication skills
Responsibilities:
- Build and maintain relationships with new and repeat customers.
- Maintain records of all sales leads and/or customer accounts.
- Educate customers on how products or services can benefit them.
- Monitor the company’s competitors, new products, and market conditions to remain competitive.
- Record sales/return/warranty transactions & collect payments.
Company Benefits:
- Health Insurance
- Company Paid Short Term Disability Insurance
- 401(k)
- Profit Share
- Paid Vacation/Holidays
- Company-paid life insurance
Company Info:
- Family Owned and Operated
- Incorporated in 1980
- Offices: Lithia Springs, GA - Dublin, GA
- Connect customers with the right solutions
- Provide quotations and cost-benefit analyses of product solutions
- Help team members
- Motivated to train and learn new products/solutions
- Comfortable performing website searches and online research
- Cultivate customer relationships and promote products and services to achieve sales goals
- Support management in the accomplishment of assigned tasks, including maintaining inventory control and store appearance
- Minimum 18 years of age