What are the responsibilities and job description for the Insurance Operations Associate position at Great American Insurance Company?
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
Great American’s Financial Institution Services Division specializes in providing risk management and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buyhere pay-here dealers and leasing and rental concerns.
https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/financial-institution-services
Our Financial Institution Services Division is looking for a Insurance Operations Specialist to join their team! The ideal candidate would be located in Cincinnati and available to work a hybrid schedule out of our downtown office. We are also open to remote candidates as well.
Essential Job Functions and Responsibilities
- Participates in examining and processing new insurance policies, renewals, endorsements, and cancellations using various systems.
- Enters or loads data into appropriate systems and researches and resolves data errors.
- Generates and distributes policy documents, certificates of insurance, and other related materials.
- Organizes, prepares, and updates reports. Participates in determining and adjusting billing status as needed.
- Participates in identifying opportunities to streamline procedures, enhance efficiency, and reduce costs.
- Performs other duties as assigned.
Job Requirements
- Education: High School Diploma (Associate degree preferred)
- Experience: Generally, a minimum of 3 years of experience in insurance operations or customer service. Completion of or continuing progress toward a professional designation preferred, such as Property/Casualty Insurance license.
Business Unit:
Financial Institution ServicesBenefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
