Claims Representative

Great American’s Trucking Division is a leading provider of insurance products for the long-haul trucking industry and specializes in service to Owner-Operators. Our focus on trucking started in the early 1990s with the development of a trucking Physical Damage policy. Since then, it has evolved to include a complete suite of products and services supporting the independent contractor including Physical Damage, Non-Trucking Liability, Occupational Accident, Contingent Liability, our signature Rig Ready® repair service, Deductible Buyback and TruXpro®, which includes downtime and rental reimbursement.

Our experienced team is dedicated entirely to trucking, all day, every day. This niche expertise allows us to provide the products drivers need and the service they deserve to get them back on the road faster. ​

http://www.greatamericaninsurancegroup.com/for-businesses/division-details/trucking​

The Trucking Division is looking for a Claims Representative to join the Physical Damage Claims team in our Cincinnati, OH office. Candidates with Trucking Logistics, Auto shop and previous claims experience are encouraged to apply!

Essential Responsibilities

Investigates and maintains claims:

• Reviews and evaluates coverage and/or liability.
• Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
• May participate in affecting settlements/reserves within prescribed limits; submits recommendations to supervisor on cases exceeding personal authority.
• Ensure that claims payments are issued in a timely and accurate manner.
• Ensure claims handling is conducted in compliance with applicable statues, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
• Conveys information (coverage, decision, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
• Performs other duties as assigned.

Job Requirements

• Experience with claims handling from beginning to end stage.
• Generally, 1 to 3 years of related experience.
• Previous claims, trucking logistics, and auto shop experience preferred.