Digital Content Developer Job at Great American Insurance Group in Cincinnati

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American's Corporate Marketing and Branding department is seeking a Digital Content Developer to work a hybrid schedule from the Cincinnati office (three days a week in the office, two days remote).

This position will play a critical role in the strategic expansion of the public-facing website at As part of the Corporate Marketing & Branding department, this marketing technical position will assist with development and code website designs for various business units within Great American Insurance Group to support divisional initiatives that aim to increase brand awareness of Great American’s wide array of specialty insurance products and services.

Essential Job Functions and Responsibilities

• Designs, programs, builds, and deploys software applications and systems that support various business and insurance processes.
• Implements new features and functionalities based on business requirements, enhancing the overall user experience. Ensures seamless integration of new applications with existing systems, minimizing disruptions to business operations.
• Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements.
• Writes technical specifications based on conceptual design and stated business requirements.
• Collaborates with cross-functional teams to design and implement integration solutions that enhance data flow and system interoperability.
• Monitors and optimizes application performance, identifying and resolving any issues that may impact system efficiency. Conducts regular performance assessments and implements improvements to ensure applications run smoothly and efficiently.
• Provides technical support to end-users, addressing and resolving application-related issues in a timely manner.
• Develops and maintains documentation for troubleshooting procedures and best practices.
• Collaborates with business analysts, project managers, and other stakeholders to understand business needs and translate them into technical requirements. Provides regular updates on project status and progress.
• Proactively identifies opportunities for process improvements and implements solutions that enhance overall system performance.
• Performs other duties as assigned.

Job Requirements

Education : Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.

Experience : Generally, a minimum of 3 years of experience in software engineering and / or application engineering.

Scope of Job / Qualifications : Demonstrates proficiency in multiple programming languages. Experience with cloud platforms and modern development frameworks. Experience working in Agile / Scrum environments. Develops time estimates and other project management elements for moderately complex project deliverables. Provides technical expertise across a range of applications, systems and / or technologies. Strong analytical and problem-solving skills, with the ability to troubleshoot complex software issues. Demonstrates understanding of machine learning concepts and their software engineering implications. Requires a high level of understanding of organization's business and technology operations.

Must have experience in web development using modern development tools and practices such as :

This job is non-exempt in California.

Business Unit : AFG Corporate Marketing and Branding

Benefits : Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave / adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

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