Senior Quality Assurance Analyst

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.

The Quality Assurance team within P&C IT Services is currently seeking a Senior Quality Assurance Analyst to join their team. This individual will work a hybrid schedule out of the Cincinnati, OH office.

Essential Job Functions And Responsibilities

Guidewire BillingCenter Experience is required.

• Creates and executes various testing documentation (including plans and conditions) based on technical and user requirements:
• Tests software to ensure proper operation and freedom from defects and/or system performance including scalability and load testing.
• Performs regression testing.
• Ensures adequate product testing, in accordance with established standards and requirements, prior to implementation.
• Identifies and resolves problems in areas of test development/management.
• Devises improvements to current procedures and develops models of possible future configurations.
• Exhibits strong business knowledge and builds strong customer relationships.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.
  

Job Requirements

Education: Bachelor’s Degree or equivalent experience.

Field of Study: Information Technology, Business or a related discipline.

Experience: Generally, a minimum of 6 years of related experience. Familiar with relational databases and client-server concepts.

Business Unit

Property & Casualty IT Services

Benefits

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.