Electronic Payments Processor

At Great Basin Federal Credit Union, joining our team means becoming part of a culture that feels like family. We are committed to being member-loved by prioritizing relationships and creating meaningful connections, reflecting our passion for teamwork and shared success.

We achieve this by:

• Stepping into our members shoes, understanding their feelings and perspectives.
• Taking ownership, finding solutions, and following through.
• Going above and beyond to impress our members and each other.
• Being knowledgeable, accurate, and efficient.
• Acting with integrity and professionalism.
• Showing genuine appreciation.

Guided by these service promises, weve expanded into 13 counties across Northern Nevada and continue to grow.

If youre passionate, collaborative, and ready to make a difference, wed love to meet you!

The Electronic Payments Processor creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Responsible for accurately processing electronic payments, ensuring compliance with regulatory guidelines, and providing exceptional customer service to our members. Your expertise in Electronic Payment Systems and strong attention to detail will be essential in maintaining the efficiency and accuracy of our payment processing operations.

Experience and Training

• High School diploma or GED equivalent.
• 2 years previous ACH and/or other payment related experience (preferred).
• Cross train in Operations (if not transferred from this department) within the first year on the job.
• Strong analytical and problem-solving skills with the ability to investigate and resolve payment-related issues.

Required Knowledge and Abilities

Knowledge of:

• Credit union products, services, and policies
• Basic accounting principles
• Strong analytical and problem-solving skills with the ability to investigate and resolve payment-related issues.
• Strong analytical and problem-solving skills with the ability to investigate and resolve payment-related issues.

Ability to:

• Operate a personal computer and associated windows based software.
• Operate standard office equipment such as fax, copy and 10 key adding machines.
• Provide service to coworkers and members in a timely manner.
• Perform minor math calculations.
• Organize time and duties effectively.
• Communicate effectively and professionally with coworkers, members, and the public.
• Work independently and quickly.
• Pay attention to details, be proficient and accurate.
• Be flexible and handle more than one task at a time.
• Handle phone inquiries to the satisfaction of management and members.