What are the responsibilities and job description for the Business Analyst II position at Great Clips Inc.?
The Business Analyst’s role is to serve as a liaison between corporate Great Clips functional areas and information technology. This position works with the product owner and BIT resources through the entire Software Development Life Cycle (SDLC) by collecting, analyzing, documenting, and communicating business requirements, and supporting user testing.
Your Mission
On your journey, you will be faced with challenges such as:
To land this job you will need to demonstrate, and/or possess the following:
This is a hybrid work position requiring a combination of in-office workdays and the option to work from home on the remaining days. Working remotely will require reliable, secure internet.
Beginning in April 2025, employees will be required to work in-office on Tuesdays and Wednesdays. In April 2026, Tuesday, Wednesday, and Thursday will be required in-office days.
Living the Values
We Are Kind
We offer a competitive salary, health benefits, wellness programs, a company-matching 401K and tuition assistance but some perks that set us apart are:
A focus on your development. We want to know what your dreams and aspirations are and hope to find ways of Great Clips helping you along in your journey. Your personalized development plan will create a path for your growth and promotion potential.
A GREAT culture. One the most frequent compliments you will hear about Great Clips from employees, franchisees and business partners alike is that Great Clips has a GREAT culture. Our belief is that we are strongest together and therefore find it important to have an inclusive, diverse work culture. Though we embrace our differences, we all share in our 6 core values; we are kind, we listen and earn trust, we keep it simple, we focus on execution, we exceed expectations and WE MAKE IT FUN.
A spirit of ideas and innovation. Here at Great Clips, we have a competitive lead within our industry. Though we hold a strong position, we never stop pushing ourselves forward and continue to look for new ways of delivering a powerful and enduring brand.
About Great Clips
With more than 4,400 franchised salons throughout the United States and Canada, Great Clips is the world’s largest haircutting salon brand. Our salon owners and corporate staff are dedicated to our salon communities with a focus on philanthropic and volunteer activities. Great Clips, Inc. employees are passionate about what we do and our technology team geeks out in finding ways to use technology to make what we do even better.
Great Clips Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Great Clips Inc. participates in the US E-Verify program. With all new hires, we provide the Social Security Administration and, if applicable, the US Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization. This role is not eligible for immigration sponsorship.
Your Mission
On your journey, you will be faced with challenges such as:
- Collaborate with product owners/managers to understand the business need through the creation of user stories; gathering, analysis, and documentation of requirements; and navigation of the SDLC.
- Assist product owners with backlog grooming and product road-mapping for their products.
- Provide updates on project plans and timelines; monitor projects and report project status to project management team and stakeholders.
- Write and communicate business requirements and functional specifications for the implementation of business solutions.
- Document and analyze business processes to identify opportunities for improvements.
- Work with developers and/or vendors to translate functional requirements into technical requirements.
- Lead sprint planning within Azure DevOps to facilitate the application development process; responsible for keeping boards updated according to company processes and standards.
- Develop test cases and validate test results during testing and execute test cases; provide UAT support to product owners.
- Assist product owners with the development of contingency, upgrade, release, and support plans, aligning to best practices.
- Operate as an advanced contributor to the development, communication, and implementation of best practices and templates for use within the SDLC.
To land this job you will need to demonstrate, and/or possess the following:
- Bachelor’s degree in Computer Science, Business, or Information Technology.
- 3-5 years of relevant experience working as a business analyst, or a combination of education and experience providing equivalent knowledge.
- Experience with Agile and waterfall methodologies.
- Ability to work across multiple products simultaneously.
- Experience working as a BA on a variety of products; working on projects to support data/customer data or customer facing technology (mobile applications, websites, etc.) is a plus.
- Ability to research, analyze, and solve problems with software programs.
- Strong written and verbal communication skills with the ability to bridge communication among technical and non-technical staff and customers.
- Ability to interact with end users to analyze processes and provide support.
- Ability to be flexible, to work on multiple tasks, handle interruptions, and adapt to changing priorities.
- Strong interpersonal skills, with experience interacting with end users and providing training and support.
- Strong attention to detail and the ability to work independently.
This is a hybrid work position requiring a combination of in-office workdays and the option to work from home on the remaining days. Working remotely will require reliable, secure internet.
Beginning in April 2025, employees will be required to work in-office on Tuesdays and Wednesdays. In April 2026, Tuesday, Wednesday, and Thursday will be required in-office days.
Living the Values
We Are Kind
- Treat others the way you would like to be treated. Be humble, act honorably, and express gratitude. Respect and value everyone’s role in our company’s success.
- Innovate; be curious about what’s possible. Be adaptable and eager to respond to challenges. Collaborate and work together to achieve our goals. Strive for greatness and inspire others by your example. Be proactive. Seek continuous improvement.
- Make decisions with the belief it can be executed in 6,000 salons. Focus on impact of key brand measures. Prioritize on ability to execute quickly.
- Set clear expectations. Make things easy to understand and execute. Stay focused on what’s most important.
- Be respectfully honest; react thoughtfully. Respond quickly – 24 hours or less, and remember that personal contact is always best. Be transparent through open communication and candid conversation. Be willing to admit mistakes and fix them. Listen generously: Seek to understand other’s perspectives. Act with integrity. Always. Even when no one will know.
- Smile! Find opportunities to laugh. Celebrate accomplishments and recognize the contributions of others. Approach people and situations with a positive attitude. Build a sense of community where everyone enjoys coming to work every day.
We offer a competitive salary, health benefits, wellness programs, a company-matching 401K and tuition assistance but some perks that set us apart are:
A focus on your development. We want to know what your dreams and aspirations are and hope to find ways of Great Clips helping you along in your journey. Your personalized development plan will create a path for your growth and promotion potential.
A GREAT culture. One the most frequent compliments you will hear about Great Clips from employees, franchisees and business partners alike is that Great Clips has a GREAT culture. Our belief is that we are strongest together and therefore find it important to have an inclusive, diverse work culture. Though we embrace our differences, we all share in our 6 core values; we are kind, we listen and earn trust, we keep it simple, we focus on execution, we exceed expectations and WE MAKE IT FUN.
A spirit of ideas and innovation. Here at Great Clips, we have a competitive lead within our industry. Though we hold a strong position, we never stop pushing ourselves forward and continue to look for new ways of delivering a powerful and enduring brand.
About Great Clips
With more than 4,400 franchised salons throughout the United States and Canada, Great Clips is the world’s largest haircutting salon brand. Our salon owners and corporate staff are dedicated to our salon communities with a focus on philanthropic and volunteer activities. Great Clips, Inc. employees are passionate about what we do and our technology team geeks out in finding ways to use technology to make what we do even better.
Great Clips Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Great Clips Inc. participates in the US E-Verify program. With all new hires, we provide the Social Security Administration and, if applicable, the US Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization. This role is not eligible for immigration sponsorship.
